Senior Solutions Engineer

About InvoiceCloud: 

InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com. 

This is a remote opportunity open to candidates residing in the Eastern or Central time zones. Up to 25% travel to customers onsite is required.

As an Invoice Cloud Senior Solutions Engineer, you will utilize your design, architectural, and development experience and competencies to integrate Invoice Cloud’s electronic bill payment and presentment (EBPP) Saas Platform with third-party CIS and core insurance systems for municipality, utility, and insurance clients. You will design standard, repeatable integrations as well as custom integrations for Invoice Cloud clients.  

Working directly with system integration partners and clients, you will engage early in the implementation lifecycle to provide product expertise, lead requirements discovery, architect optimal integrations, coach partners and clients on using Invoice Cloud API web services, and help oversee final pre-Go-Live tasks like SIT and UAT. Throughout the implementation lifecycle, you will also collaborate with implementation and engineering team peers to ensure the delivery of high-quality solutions. 

What You'll Do: 

• Work with partners and clients to determine their digital payment business requirements using a structured discovery process. 

• Work closely with integrations project managers to size, scope, and plan integrations. 

• Document integration specifications, including payment data file layouts, Invoice Cloud API web services required to implement user stories, and webhooks to be developed by partner or client developers. 

• Support implementation teams on required Go-Live tasks. 

• Implement modifications to existing standard integrations in response to client and market demands. 

 What We Seek: 

• 3+ years of experience delivering Cloud (SaaS) Services for Financial Services. Prior experience developing digital payments solutions or working for a digital payments vendor preferred.  

• 8+ years of professional experience in a consulting, software design, solutions, or technical sales role. Full-stack development experience is a plus. 

• Proven ability to multitask on multiple complex engagements with keen attention to detail and quality. 

• Experience in data management, SSO-based web services (SOAP/XML, REST/JSON, SQL), and user experience design (Figma, Miro, Lucidchart) 

• Experience utilizing API environments like Postman, Swagger, or Kong is a must.  

• AWS or Azure Cloud experience. 

• Self-starter with a demonstrated ability to achieve results as part of an effective team and the ability to effectively prioritize and multi-task under tight deadlines. 

 

 

InvoiceCloud is an Equal Opportunity Employer.  

InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@invoicecloud.com. 

Click here to review InvoiceCloud's Job Applicant Privacy Policy. 

To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.