Back to jobs
New

Senior Associate Business Analyst

Dallas, Texas, United States

Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

The Position: As a member of ISN’s Products Team, the Senior Associate Business Analyst facilitates the software change requests to ISNetworld applications and technologies and acts as a liaison between the Business teams and the Products team. The Senior Associate Business Analyst represents the “voice of the customer”. The position exposes individuals to the complete Software Development Life Cycle.

Who should apply?

  • Bachelor’s degree from an accredited university
  • 2+ years’ experience in a Business Analyst role or similar
  • 1+ years’ experience in project management
  • Experience in Agile Scrum methodology
  • Excellent presentation skills with the demonstrated experience in presenting in person to large audiences
  • Ability to work on multiple tasks simultaneously
  • Excellent verbal and written communication skills

Primary Duties & Responsibilities:

  • Facilitate the software change requests for updates to ISNetworld applications and environments:
    • Collect customer ideas and internal change requests for ISNetworld on the assigned products that align with ISN’s business strategy that allow for future advancement and expansion of usage
    • Plan for feature releases and communicate across the company
    • Assist Software Engineering team in understanding the need and request for change
    • Liaise with Products Owner to develop User Acceptance Criteria for User Stories
    • Liaise with Products Owner to identify and capture the return on investment (ROI) of projects
    • Monitor Azure DevOps to ensure that bugs and Product Backlog Items (PBI’s) are tested in a timely manner
    • Complete meeting notes for applicable stakeholder/project meetings
    • Complete testing of product updates based on assigned products/tools
    • Coordinates the release checklist for large product feature releases to customers
    • Create and maintain Salesforce Knowledge with product business rules and setup guides
  • Act as a product expert in Usability Group Meetings, Client Round Tables, and Functionality Review customer meetings
  • Present on new product/functionality offerings to both internal and external customers

Job Location: 3232 McKinney Ave Ste 1500, Dallas, TX 75204.

  • Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area and ISN will not cover the cost. 
  • Required to be in the office 3 days per week for team collaboration, ISN events, team events, performance reviews, etc.
  • Training: You will have a 7-week training and 1-week immersion post-training (total of 8-weeks in-person).

Note: ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

ISN Benefits*

  • 100% company-paid monthly insurance premiums for employees and dependents
    • Medical, Dental, Vision, and Life Insurance
  • Employee assistance program
  • 4% retirement matching 
  • Long-Term & Short-Term Disability Coverage
  • Paid time off
    • 0-1 year – 15 day (pro-rated first year)
    • 1-5 years – 20 days
    • 5-10 years – 25 days
    • 10+ years – 30 days
  • Holidays – 13 paid holidays
  • Monthly cell phone reimbursement
  • Complimentary parking space or monthly reimbursement for DART public transportation
  • Team-building activities and events, including quarterly kick-off meetings and community volunteer day
  • Matching charitable gift program
  • Professional development & training opportunities
  • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
  • Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Create a Job Alert

Interested in building your career at ISN Software Corporation? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...

This includes any required sponsorship after your current immigration status expires (e.g. CPT, OPT, etc.) 

Select...

The position requires you to reside within a commutable distance to ISN Dallas office.

The Company has no blanket prohibition against hiring qualified relatives of employees, except to the extent it creates a conflict of interest, and will give them the same consideration as other qualified applicants. Hiring an employee’s relative is, however, a potentially sensitive issue.

An applicant will not be hired and an employee will not continue to be employed by the Company if, in the Company’s opinion, the hiring or continued employment of a relative would create an actual or perceived conflict of interest that would materially affect either individual’s work, assignments, opportunities, and progression in the Company.

For purposes of this policy, the term “relative” means a spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, first cousin, or corresponding in-law or “step” relation.

Select...

ISN Software Corporation (“ISN”) is committed to protecting the privacy and security of personal information collected from job applicants (“Applicants”). This CCPA Notice (“Notice”) describes the categories of personal information ISN collects from Applicants and how ISN uses that personal information. For purposes of this Notice, “personal information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”). ISN collects personal information from Applicants as part of its efforts to hire and retain qualified candidates, and ISN does not sell or disclose this personal information to third parties.

I.        Categories of Personal Information. ISN collects the following categories of personal information from Applicants for the purposes described in this Notice:

·         Name and contact information;

·         Job preference and work availability;

·         Social Security Number and/or other identification information;

·         Education, employment history, work qualifications, and work experience;

·         Reference and background-check information, including relevant criminal history;

·         Pre-employment test results;

·         Voluntary self-disclosure information regarding minority, veteran, and disability status; and

·         Other information that Applicants voluntarily provide ISN during the recruiting or hiring process.

II.      Use of Personal Information. ISN uses personal information from Applicants for the following purposes:

·         Recruiting, interviewing and evaluating job candidates;

·         Conducting background checks and other pre-employment screening;

·         Analyzing and improving ISN’s application and recruiting processes;

·         Communicating with Applicants about their applications and opportunities with ISN;

·         Onboarding and managing the employment relationship with Applicants who are hired by ISN; and

·         Compliance with applicable laws and regulations.

III.    Contact Information. If you are an Applicant and have any questions about this Notice or ISN’s compliance with the CCPA, please contact ISN as follows:

 

ISN Software Corporation

Attn: Human Resources
3232 McKinney Ave., Suite 1500
Dallas, Texas 75204
Email: HRSupport@isn.com
Phone: 1-800-976-1303

Select...
Select...

If yes, you can always opt-out by replying STOP.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ISN Software Corporation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.