Back to jobs

VP, Value Engineering

REMOTE - US

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

Position Overview

Iterable is seeking a visionary and experienced Vice President of Value Engineering to lead and harmonize key technical and consultative teams, including Solution Consulting, Demo Database, Solution Engineering, and Solution Architecture. This role is critical to driving alignment and maximizing the utilization of these specialized teams to support the customer lifecycle and enable Iterable’s field teams to deliver exceptional business outcomes. The VP of Value Engineering will operate effectively at all levels, from engaging with executive leadership to supporting individual team members, and will thrive in a fast-paced, high-performance, and adaptable environment. The ideal candidate will bring proven experience in managing these functions at a global scale.

Key Responsibilities

1. Strategic Leadership and Team Development

    • Build, lead, and inspire high-performing global teams across Solution Consulting, Demo Database, Solution Engineering, and Solution Architecture.
    • Foster a culture of innovation, collaboration, accountability, and adaptability, driving professional growth and operational excellence.
    • Maximize team utilization by ensuring the right resources are deployed to the right opportunities at the right time, driving measurable business results.

2. Harmonization of Teams and Processes

    • Streamline and integrate the operations of all Value Engineering functions to deliver a seamless and consistent experience for customers and field teams.
    • Implement scalable, repeatable processes and frameworks that enhance collaboration, efficiency, and impact across all teams.
    • Ensure alignment of resources and activities with customer acquisition, retention, and expansion strategies.

3. Customer Lifecycle and Field Team Support

    • Align the Value Engineering organization with Iterable’s customer lifecycle, enabling field teams to execute effectively and consistently across the globe.
    • Partner with Sales, Marketing, and Customer Success to deliver high-impact demos, technical validations, and solution designs that align with customer needs.
    • Act as a trusted advisor to key customers, articulating the business value of Iterable’s solutions and ensuring their successful adoption and long-term satisfaction.

4. Execution of Iterable’s Value Proposition

    • Develop and refine methodologies to clearly communicate Iterable’s unique value proposition, demonstrating how its solutions drive tangible business outcomes for customers.
    • Oversee the creation and evolution of dynamic, scalable demo environments that showcase Iterable’s capabilities in real-world scenarios.
    • Continuously enhance the technical and business value that Iterable delivers to customers, ensuring competitive differentiation.

5. Cross-Functional Collaboration and Influence

    • Serve as a cross-functional leader, collaborating with Product, Engineering, Customer Success, and Marketing to align on customer-centric initiatives and strategies.
    • Provide actionable insights to Product teams based on market trends, customer feedback, and technical requirements, shaping the product roadmap.
    • Lead cross-functional account and strategy reviews, ensuring alignment and progress toward shared objectives.

6. Operational Excellence and Global Impact

    • Define and track key performance indicators (KPIs) to measure the effectiveness of Value Engineering initiatives and their impact on customer outcomes and revenue growth.
    • Operate effectively at both strategic and tactical levels, ensuring the team can adapt quickly in a dynamic, fast-paced environment.
    • Leverage global experience to scale processes, systems, and teams, driving consistent results across regions.

Qualifications

  • 12+ years of experience in Solution Consulting, Value Engineering, or similar technical and consultative roles in B2B SaaS, with at least 5 years in a senior leadership role.
  • Proven success leading and scaling teams responsible for pre-sales, technical validation, and solution design for complex, global enterprises.
  • Demonstrated ability to implement repeatable and scalable processes that maximize team efficiency and impact.
  • Experience managing and harmonizing cross-functional teams in fast-paced, high-performance organizations with the ability to adapt quickly to changing priorities.
  • Strong understanding of the SaaS customer lifecycle and go-to-market strategies, with a focus on customer acquisition, retention, and expansion.
  • Exceptional leadership, coaching, and interpersonal skills, with a proven ability to operate at all levels, from individual contributor support to executive engagements.
  • Strong analytical and strategic thinking capabilities, with a data-driven approach to decision-making.
  • Deep technical expertise in customer engagement platforms, martech, or related SaaS solutions.
  • Outstanding communication, negotiation, and presentation skills, with a demonstrated ability to influence internal and external stakeholders.
  • Experience leading global teams and scaling operations to drive consistent results worldwide.
  • Bachelor’s degree in a relevant field required; MBA or advanced degree is a plus

Perks & Benefits: 

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance 
  • Monthly Professional Development allowance 
  • Pre-tax commuter benefits
  • Complete laptop workstation

The US base salary range for this position at the start of employment is $196,000 - $292,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

  • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
  • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
  • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

This is to notify you that personal data about you has been collected by Iterable, which is located at [71 Stevenson St, St 300, San Francisco, CA 94107, and can be contacted by emailing Legal@iterable, because we wish to evaluate your candidacy for employment at Iterable. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Iterable by someone who referred you for potential employment. Iterable’s Data Protection Officer is Sarah Gounder, who can be contacted at Legal@Iterable. Your personal data will be processed for the purposes of managing Iterable’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Iterable, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Iterable to help manage its recruitment and hiring process on Iterable’s behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at Legal@Iterable.com. 

Your personal data will be retained by Iterable for six months starting from when you apply to Iterable. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Select...

At Iterable, our people are our greatest asset and we believe in fostering an environment where a diversity of perspectives can thrive. Below is a set of voluntary demographic questions and if you choose to fill them out, we’ll use your data (in aggregate only) to help identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not be used in any way as part of our hiring decision.

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Iterable’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.