Senior Solutions Consultant

Remote - EMEA

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

We are looking for a multifaceted Senior Solutions Consultant with experience in the Aerospace and Defense industry. The Senior Solutions Consultant is responsible for proactively consulting, mentoring, and encouraging adoption of our products and services to a portfolio of Aerospace and Defense customers ensuring achievement of sustained value from Jama Software. In this position, you will be a domain expert in Jama Software’s products and offerings that align Jama Connect to industry relevant System Engineering methodologies.

You’ll be working with your manager, our Director of Solutions and Consulting, to achieve the goals of this vertical! You'll also partner with Solution Consultants and Solutions Architects across the Aerospace and Defense vertical.  

Join our diverse team in a remote-first work environment, with the opportunity for some travel and to come together annually for a company-wide gathering!  

What You'll Do: 

  • Lead comprehensive training sessions, both onsite and remotely, for the effective use of Jama Connect.
  • Develop and disseminate standard process documentation and enablement resources to improve our delivery capabilities.
  • Facilitate customer workshops to guide strategic decisions concerning the alignment of Jama Connect Aerospace and Defense solution with the client’s requirements and verification processes.
  • Proactively own and lead multiple customer engagements, collaborating directly with clients to assess engineering process enhancements using our Traceability Score and Benchmarking services.
  • Identify and address potential barriers hindering end-user adoption of our solutions and proactively seek resolutions.
  • Collaborate with the Solution Lead to refine, expand, and iterate our Aerospace and Defense solution offerings.
  • Partner with Solution Lead and vertical sales leadership to shape and implement Aerospace and Defense business strategies.
  • Cultivate relationships with engineering leaders responsible for process outcomes, driving performance improvement through Jama Software’s suite of products and solutions.

What You'll Bring: 

  • 5+ years of hands-on experience in requirements analysis, test management, and digital engineering methodologies within the Aerospace and Defense industry. 
  • Proven track record in leadership roles such as Consulting Manager, Process Consultant, Systems Engineer, Requirements Manager, or Product Manager. 
  • Extensive experience overseeing the implementation of SaaS software solutions, with a focus on driving user adoption and identifying expansion opportunities. 
  • Highly driven and self-motivated, capable of effectively owning a diverse portfolio of multiple concurrent customer engagements. 
  • In-depth knowledge of system engineering, requirements management, test management, and functional safety practices within the Aerospace and Defense domain. 
  • Proficiency in basic scripting languages (e.g., Python, JavaScript).
  • Exceptional presentation, meeting facilitation, and interpersonal communication abilities. 

Nice to Have: 

  • Experience facilitating process and quality maturity level evaluations for their customers. 
  • Direct experience implementing Jama Connect at your organization. 

Perks and Benefits: 

  • Virtual first and culturally diverse work environment spanning 8 countries.
  • Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
  • Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.

At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the country you live in, and reside in eligible countries to join our team.

If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. 

Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of their relatives, friends or associates or any other characteristic protected under federal, state, or applicable law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at recruiting@jamasoftware.com to request an accommodation.

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