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Communications Coordinator

Franklin, TN

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

 

We are seeking a highly organized, detail-oriented Communications Coordinator to support day-to-day communications activities across multiple brands, programs and initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing projects and processes, and takes pride in producing accurate, polished work. 

The Communications Coordinator will assist with email marketing, newsletter production, social media scheduling, content organization, and various communications-related projects. Success in this role requires strong attention to detail, excellent organizational skills, follow-through, and a willingness to learn new tools and technologies. 

Responsibilities 

  • Create and manage newsletters, announcements, recurring email campaigns, and other communications. 
  • Coordinate social media scheduling and publishing across multiple brands and platforms. 
  • Assist with campaign execution, including surveys, testimonial collection, content organization, and creative project coordination. 
  • Help maintain communications calendars and collaborate with internal teams to gather information and ensure timely, accurate communications. 
  • Utilize AI-powered tools to support content drafting, organization, and workflow efficiency. 
  • Perform quality assurance reviews to ensure communications are accurate, professional, and aligned with brand standards. 

 

Preferred Qualifications 

  • Exceptional attention to detail and commitment to accuracy. Strong organizational and time management skills, with the ability to manage multiple projects and deadlines simultaneously. 

  • Excellent written communication, editing, and proofreading abilities. 

  • Comfortable working with technology and learning new software platforms quickly. 

  • Self-motivated, dependable, and able to follow processes while maintaining high-quality work.

  • Ability to travel periodically for training events, team meetings, and company functions. 

  • Experience with email marketing platforms such as HubSpot, Keap, or similar tools. Experience with social media scheduling tools. Working knowledge of AI tools for content creation, organization, or productivity. 

  • Experience with email marketing platforms such as HubSpot, Keap, or similar tools. 

  • Experience with social media scheduling tools. 

  • Working knowledge of AI tools for content creation, organization, or productivity.  

 

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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