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Inside Sales Representative

Richmond, VA

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we’re transforming the financing experience and joining our team?

What You’ll Do:

The Inside Sales Representative prospects new business at small to medium sized retailers to utilize Koalafi's lease-to-own payment option. This role builds and manages a full pipeline of merchant partners from first contact through onboarding, and meets or exceeds established KPIs, sales budgets and strategic goals as part of a high-performance sales team.

  • Uncapped commission structure – the more you sell, the more you earn, with no ceiling
  • Own the full sales cycle end-to-end, working independently or in partnership with your Territory Manager as you prospect, qualify, present, close, and onboard new retail partners on Koalafi's lease-to-own payment options
  • Make high volume outbound calls and handle inbound calls from prospects and new merchant partners, delivering sales presentations by phone and, at times, via Zoom
  • Communicate consistently via email throughout the sales and onboarding process
  • Follow Koalafi's established, proven sales process from first contact through successful onboarding, while prioritizing activity to maximize results
  • Performs other duties and tasks as assigned by the Inside Sales Manager (including but not limited to generating sales reports, etc.)
  • Support Western U.S markets Monday-Friday from 10:00am ET-7:00pm ET

About You:

  • 1+ years of sales or customer contact experience
  • Competitive, Driven, Motivated, Entrepreneurial
  • Active listener with the ability to engage
  • Bilingual (Spanish/English) candidates strongly encouraged to apply
  • Bachelor's degree from a four-year college or university is preferred
  • Technologies: MS Office Suite of Products (Excel, Word, PowerPoint)
    • Prior CRM experience / knowledge is preferred

NOTE: The full-time annual year-one on-target compensation (base salary + commission) for this role is $90,000 - $100,000+. The commission is uncapped.

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement 
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value: 

  • We focus on what’s most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, “How can this be better?”
  • We move fast together

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