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Director of Organic Social and Influencer Marketing

HQ

The Director of Organic Social and Influencer Marketing is a critical senior member of the Madison Reed Brand Leadership Team and will play a pivotal role in driving strategy and growth for Madison Reed’s owned and operated social channels and developing impactful influencer partnerships and campaigns that support the brand’s omni-channel business. This role will be responsible for developing and executing a comprehensive strategy that authentically reflects our brand mission, brand campaigns and showcases the superiority of our priority products, while ensuring all external partnerships and content align with Madison Reed's values and voice.

This position will lead the organic social and influencer marketing team to drive growth and engagement for Madison Reed’s owned and operated social channels and develop a strategy for all influencer partnerships and campaigns, while fostering a sense of community through Madison Reed’s online presence. This role is central to accelerating growth and engagement for Madison Reed organic social channels, driving awareness and conversion through influencer marketing and supporting Madison Reed direct, Hair Color Bar and wholesale partners. 

This role reports to the Chief Marketing Officer is full time and remote. While remote, this position should expect to be able to travel up to 30% Quarterly from home including but not limited to team meetings, Quarterly Business meetings, trips for photo shoots, content capture, and company-sponsored events. 

The base salary range for this position is between 150,000 and 155,000. At Madison Reed, we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

 

Who you will be working with:

Reporting to the Director of Organic Social and Influencer Marketing will be the Senior Manager of Organic Social and Influencer Marketing and Social Media Coordinator. This position will interface with Marketing, Product Development, and the teams responsible for the direct, wholesale and Hair Color business, along with other functional support areas.

 

Responsibilities:

 

Influencer Marketing 

  • Lead the development and execution of innovative influencer marketing strategies to drive brand awareness,engagement and conversion
  • Oversee all aspects of influencer partnerships and campaigns to support Madison Reed’s DTC/e-commerce business, Hair Color Bar and wholesale channels, including but not limited to recommending talent, managing talent, developing content and messaging briefs, reviewing content with cross-functional partners, and contracting and reporting
  • Create and execute impactful strategies for influencer-driven events, ensuring seamless planning and awareness 
  • Partner with the Acquisition team to enable paid sponsorship collaborations via ad access
  • Oversee micro influencer and UGC campaigns, inclusive of product coordination, campaign execution, creative asset management and reporting
  • Measure impact and report on all influencer campaigns via DashHudson and CreatorIQ and merchandise internally 
  • Develop strategy and oversee overall product seeding strategy from inception to compilation
  • Create an unparalleled influencer experience to keep them engaged with the brand
  • Build strong working relationships with agents and agencies, influencer networks and vendors
  • Manage VIP Hair Color Bar appointments
  • Provide strategic local influencer support to drive awareness and traffic for Hair Color Bars

Organic Social  

  • Develop a strategy for Madison Reed’s organic TikTok, Instagram, Pinterest and LinkedIn channels and approach 
  • Develop a strategy for community management that fosters a positive community, while building relationships with other creators and inserting Madison Reed into culturally relevant conversations
  • Develop a strategy for expanding Madison Reed’s presence on new social media channels 
  • Develop best-in-class content mix including content that is created independently, brand-produced content, UGC and influencer-created content
  • Develop a strategy and oversee the management of contracted content creators to drive socially-native content on owned and operated social channels
  • Develop a strategy and oversee tactics for driving UGC to support different areas of the business
  • Develop a strategy for growing presence for CEO + Founder on social media
  • Oversee management of DashHudson and UGC PDP integrations 
  • Work cross-functionally to support key company moments, initiatives, promotions, campaigns and PR 
  • Support PR, Talent and Brand Partnerships Director with social ideas for Brand Ambassador social deliverables 
  • Set department KPIS and oversee ongoing reporting and benchmarking
  • Manage organic social media contracts for Dash Hudson and CreatorIQ and PIMS relationship 

 

Team Leadership  

  • Lead direct reports and influencer/organic social internship program; coaching and mentoring team members for success and holding them accountable for achieving results while building strong pipeline of talent 
  • Partner with key internal and external stakeholders to execute and deliver on brand strategy and support the achievement of the organization’s growth goals
  • Partner with cross-functional leaders to identify process efficiencies, drive for results and lead together as a leadership group 

 

Qualifications:

  • 8+ years of experience in Social Media, Content Creation or Influencer Marketing 
  • Bachelor's Degree required 
  • Must have experience working hands on in social media platforms, editing, posting and engaging in community management
  • Must have content creation capabilities 
  • Passion for content creation, storytelling, innovative ideas and strategy
  • Tech, Consumer Goods or Beauty experience preferred 
  • Thrives in a highly entrepreneurial fast paced environment with an all-hands-on-deck attitude
  • A natural relationship builder working with a network of peers, partners, and industry contacts
  • Experience in digital analytics and social listening tools, measuring campaign ROI and metrics to support overall influencer strategy.
  • Excellent presentation, written and verbal communication skills
  • Must demonstrate flawless attention to detail, be a team player, multi-tasker, and creative thinker

 

Big on Benefits 

The Perks? Glad you asked…

  • Comprehensive Medical, Dental, and Vision
  • 100% Company Paid Short and Long Term Disability 
  • 401k Participation and Equity Grants
  • Continuing Education Contributions
  • HSA Employer Contributions and FSA Options
  • Parental Leave Program
  • Commuter Benefits
  • Responsible Paid Time Off Program
  • Complimentary Madison Reed Products + Discounts on Hair Color Bar Services
  • Company sponsored events
  • But wait, there’s more…

We are Madison Reed.

We’re disrupting a $50 billion industry.

Since 2013, we’ve offered our clients the option to truly own their beauty with a revolutionary choice—your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations (over 20 & growing). At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists—permanent hair color, roots only, hair gloss, highlights and more. With our men’s line launched in 2020, we’re shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.

 

We live our values.

 

Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values—Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.

 

We are hair color that breaks the rules.

 

Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do—and it shows.

Join us in our mission to live life colorfully and make personal care more personal.

 

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

 

Madison Reed. is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.

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Madison Reed California Consumer Privacy Act (CCPA) Team Member Notice 

Under the California Consumer Privacy Act (CCPA), California team members, contractors, and applicants have a right to know the categories of personal information we collect about you and the purposes for which those categories of information are used. We believe that all our team members, contractors and applicants should be informed about the information we may collect about you, and so we’re sharing this notice company-wide. 

Personal Information We Collect 

The categories of personal information Madison Reed collects from job applicants, current and former team members and contractors may include: 

  • Identifiers such as your name, postal address, employee ID number, email address, social security number, driver’s license number, passport number and contact information of third parties in case of an emergency and beneficiaries under any insurance policy. 
  • Categories of personal information described in subdivision (e) of California Business and Professions Code Section 1798.80 such as your name, signature, photo, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number for background checks and direct deposit, and other financial information, medical information, and health insurance information. 
  • Characteristics of protected classifications under California or federal law such as details of health and disability, including mental health, medical leave, and maternity leave; information about national origin or immigration status; and optional demographic information such as race or veteran status, which helps us achieve our diversity goals. 
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an Internet or Intranet site, application, or advertisement. 
  • Geolocation data. 
  • Professional or employment-related information. 
  • Footage from CCTV cameras. 
  • Information provided in response to surveys or contests. 
  • Information from other sources including through third party services and organizations, to supplement information provided by you. For example, where permitted by law, we may conduct background checks on you prior to your employment. 
  • Miscellaneous information, for example, information you choose to disclose during the interview process, whether in verbal or written form, opinions generated during the interview process, and information provided to us during performance reviews. 

How We Use Your Personal Information 

We use the personal information we collect for a variety of business purposes including: 

  • To assess your suitability, aptitude, skills, qualifications, and interests for employment; 
  • To communicate with you about the application process and/or your application; 
  • To assist you with obtaining an immigration visa or work permit (where required and requested by you); 
  • To take steps at your request prior to entering into an employment contract with you (for example, after we have sent you an offer, we need to process certain personal information in order to enter into and then perform the contract of employment); 

 

Madison Reed California Consumer Privacy Act (CCPA) Team Member Notice 

  • Workflow management, including assigning, managing and administering projects; 
  • Human Resources administration and communication; 
  • Payroll and the provision of benefits; 
  • Compensation, including bonuses and long-term incentive administration, stock plan administration, compensation analysis, including monitoring overtime and compliance with labor laws, and company recognition programs; 
  • To pursue our legitimate interests as a company (for example, fraud prevention, network and information security, disclosure to affiliated organizations for administrative tasks, employee monitoring for safety or management, whistleblowing schemes, enforcement of legal claims, and research purposes); 
  • Job grading activities; 
  • Performance and employee development management; 
  • Organizational development and succession planning; 
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  • Absence management; 
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  • Internal and/or external or governmental compliance investigations; 
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  • Where it is necessary for the establishment, exercise or defense of legal claims; 
  • Diversity and inclusion initiatives; 
  • Restructuring and relocation; 
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  • Employee safety; 
  • To comply with our legal obligations; 
  • Processing of employee expenses and travel charges; 
  • Acquisitions, divestitures, and integrations; and 
  • As you otherwise agree or consent. 

Please note that this is a legally required notice. There has been no change in the personal information we collect from you or the ways in which we process that information. 

For more information about how we may collect and process your personal information, or for additional questions about this notice, please contact Human Resources. 

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