Back to jobs

Sales Solutions Architect

Remote

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

The Sales Solution Architect – Payer Market is responsible for playing a critical part in driving successful sales engagements by providing in-depth clinical expertise and technical knowledge to potential clients. The Sales Solution Architect (SSA) will understand complex clinical workflows, articulate solution value, and bridge the gap between clinical requirements and technical capabilities to position MCG’s products and services as optimal solutions for healthcare organizations. 

As part of the MCG Sales client-facing team, this position will work closely with the Sales, Account Management, Implementation, Product, and Sales Operations teams. The SSA will partner with Sales Executives to identify key business problems prospects and customers are facing and then map appropriate MCG solutions to demonstrate the value of solving each problem. The SSA will be a strategic partner for Sales providing recommendations, helping to identify and offer suggestions, and assisting in the detection of potential concerns or obstacles related to every opportunity.

You Will:

· Partner with the Sales, Product, Customer Success, and Operations teams to understand client and prospective needs during the sales process and propose optimal solutions that meet these needs, while aligning with our core technology platform and capabilities 

· Expert user of all MCG software products, configuration, and customization tools. 

· Deliver solution presentations/demonstrations tailored to customers’ requirements and pain points. 

· Build relationships with business partners, internal and external, to become a trusted advisor. 

· Manage discussions with various levels of customers’ IT technical and clinical audiences. 

· Possess a deep understanding of the business problems that align with each of the MCG solutions along with the clinical and financial benefit of each solution. 

· Partner with the Manager of Sales Operations & Analytics to develop product-specific ROI and economic models to deliver to clients. 

· Partner with Marketing to create and maintain technical documentation, including architectural diagrams, data flow diagrams, and technical specifications to present to clients as well as update other collateral as the market/solutions change. 

· Participate in company projects around software development to provide feedback on the design and development of solutions, including configuration specifications, custom software/system integrations, data migrations, interfaces with solution offerings and process automation. 

· Provide voice of customer input to the product and customer success teams from experience in customer conversations 

· Drive process improvement for sales to increase efficiencies for selling, strong presentations, and meeting our client needs. 

· Provide feedback to Sales Operations & Enablement with suggestions on process and training improvements. 

· Stay current on all product features and deficiencies. 

· Utilize Salesforce to facilitate defined processes and documentation of client meetings. 

· Manage security assessments, attestations, and various other forms required by clients and prospects in the sales cycle. 

· Partner with our CARE team to understand our editorial processes, provide clinical insights to customers, and have the ability to deep dive into our different content sets. 

· Understand and stay current on all competitors while using our solution value statements to position ourselves against our competitors. 

· Ability to showcase our clinical content to various levels of clinical audience while showing value within the clinical workflow. 

· Supports a culture that reflects all virtues of the Ideal Team Player. 

· Support the MCG culture which values diversity, empowerment, ownership, excellence, passion, collaboration, and support. 

 

What We're Looking For:

· At least 5 years of experience providing clinical solution demonstrations, understanding clients' needs to match solutions to needs, leveraging technical expertise, and designing tailored solutions. 

· Extensive clinical experience in a health plan or TPA setting including Utilization Management, Case Management, or Disease Management (i.e. Health Plan or TPA), with a strong understanding of clinical workflows and challenges. 

· Strong understanding of software development, technical architectures, data analytics, and integrations. 

· Ability to effectively convey technical concepts to both technical and non-technical stakeholders. 

· Demonstrated experience in building C-Suite relationships, presentations to C-Suites, and engaging executives in strategic discussions and planning activities. 

· Proven track record of successfully understanding client needs and matching those up with solutions that fit a technology platform. 

· Working knowledge of health plan operations. 

· Strong understanding of healthcare markets and terminology. 

· Strong understanding of MCG Payer solutions. 

· Strong presentation skills with peers, management, and clients. 

· Exceptional client-facing communication skills, including strong written and verbal abilities for interactions with internal and external clients, whether in person, phone, or written communication. 

· Travel required - Up to 50% to Client sites and MCG-sponsored events.

 

Preferred Qualifications: 

· At least 5 years’ experience with MCG products and services preferred. 

· Active, current, and unrestricted RN or LPN license in a state or territory of the United States required. 

· Ability to multi-task and meet deadlines despite multiple and conflicting priorities and to constructively adapt to change. 

· Self-starter, capable of and motivated to independently perform tasks without continuous supervision. 

· Evidence of a professional approach to assignments: responsible, effective, efficient, ethical. 

· Goal-oriented, action-focused, pragmatic, and self-disciplined. 

Pay Range: $134,200– $187,900 annually

Other compensation: Bonus Eligible 

Perks & Benefits:  

💻 Remote work with 50% travel

🩺 Medical, dental, vision, life, and disability insurance 

📈 401K retirement plan; flexible spending and health savings account 

🏝️ 15 days of paid time off + additional front-loaded personal days 

🏖️ 14 company-recognized holidays + paid volunteer days  

👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave  

🌈 LGBTQ+ Health Services 

🐶 Pet insurance  

📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/  

We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it. 

MCG Health is a Seattle, Washington-based company and is considering remote candidates with a preference for those located in the Pacific or Central time zone.

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in MCG Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.