Human Resource Coordinator

Position Summary

Hybrid-San Carlos or Pleasanton Office

The HR Operations Coordinator supports day-to-day HR operations, with primary responsibility for onboarding and offboarding temporary employees. Reporting to the Manager, HR Operations, this role processes personnel transactions, responds to employee inquiries, and coordinates with internal partners.

The Coordinator also supports the HR Operations Analyst with HRIS administration, reporting, system testing, process improvements, and special projects.

Primary Responsibilities

Temporary Employee Onboarding & Offboarding

• Coordinate onboarding for temporary employees, including required documentation, system setup, and new hire orientation.
• Partner with staffing agencies, IT, and other stakeholders to complete onboarding requirements and meet start dates.
• Coordinate offboarding at the end of temporary assignments, including personnel transactions, notifications, and documentation.
• Support completion of Form I-9 and employment eligibility verification requirements.
• Collect and track required education and certification documentation from new and current temporary employees.
• Assist with consultant onboarding and offboarding as assigned.

Personnel Records & HRIS Administration

• Maintain accurate and complete personnel records in Workday, Allworks, and other applicable systems, following record retention requirements.
• Process approved changes to compensation, department, manager, work location, shift, and other employment information.
• Create and update job codes and related system records according to established procedures and approvals.
• Support bulk data changes through Enterprise Interface Builder (EIB) uploads, including preparing files, validating data, reviewing results, and retaining supporting documentation.

HRIS & Process Support

• Assist the HR Operations Analyst with testing and implementing HRIS updates, workflows, and new processes.
• Troubleshoot routine system issues, document findings and resolutions, and escalate issues as needed.
• Develop process documentation and job aids, and assist with training HR Coordinators on system transactions and updated processes.
• Identify opportunities to improve operational efficiency and the employee experience.
• Support new operational initiatives, including international employee onboarding processes, as assigned.

Reporting & Data Quality

• Run, validate, and distribute recurring and ad hoc HRIS reports.
• Perform monthly data audits, investigate discrepancies, identify root causes, and coordinate corrections through resolution.
• Collect and summarize data to support HR programs, compliance activities, and operational decisions.

Employee Support & Communications

• Respond to temporary employee and stakeholder inquiries through the HR ticketing system and other channels, documenting actions and escalating issues as needed.
• Prepare and distribute approved communications, including compensation and assignment-end letters.
• Respond to employment verification requests.

HR Programs & Special Projects

• Assist the HR Operations Analyst with implementing and administering HR programs.
• Support special projects by clarifying requirements, tracking deadlines, conducting research, and organizing information.
• Communicate project status, outstanding items, and potential delays, coordinating with internal partners to complete assigned work.
• Perform other duties as assigned.

Compliance & Confidentiality

• Follow company policies, established procedures, and applicable federal, state, and local requirements.
• Support compliance audits by gathering documentation and assisting with corrective actions.
• Protect confidential employee and business information.
• Escalate compliance questions and exceptions to the appropriate HR partner.

Qualifications

• High school diploma or equivalent required; bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of two years of relevant HR experience, including onboarding, personnel records, or HR operations.
• Experience processing transactions and maintaining data in an HRIS required; Workday experience preferred.
• Experience supporting temporary employees, consultants, or staffing agency relationships preferred.
• Experience with HRIS reporting, data audits, system testing, or bulk data uploads preferred.

Knowledge, Skills & Abilities

• Strong attention to detail and commitment to accurate, timely work.
• Ability to manage competing priorities, meet deadlines, and follow through on outstanding items.
• Sound judgment in recognizing exceptions and determining when to escalate issues.
• Strong research and problem-solving skills.
• Clear, professional written and verbal communication.
• Ability to work independently and collaboratively with employees, managers, and cross-functional partners.
• Proficiency with Microsoft Excel, including sorting, filtering, and basic formulas.
• Familiarity with Allworks and HR ticketing systems preferred.
• Working knowledge of employment eligibility verification and personnel recordkeeping requirements.
• Ability to learn new systems and explain processes clearly to others.

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page