General Manager of Sales (Retail)

Anywhere in the US

Who We Are:

Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce.  If you’re motivated by a desire to solve problems and deliver groundbreaking insights and solutions you’ll fit in perfectly!

About the Role: 

We’re looking for a high-impact General Manager, Retail to drive strategic growth, revenue performance, and market expansion within the Retail vertical across North America. This is a unique opportunity to take full ownership of a key sector, working closely with our Chief Revenue Officer and senior leadership to establish Ordergroove as a dominant force in retail subscriptions and recurring revenue models.

As General Manager, Retail, you will be an individual contributor responsible for executing a go-to-market strategy, securing high-value enterprise deals, and building deep relationships with C-level executives at major retailers. Your expertise in eCommerce, retail technology, and SaaS solutions will be critical in positioning Ordergroove as a strategic partner for leading retail brands.

Responsibilities:

  • Own and execute the go-to-market strategy for the Retail Vertical, driving new business, upsells, and renewals.
  • Directly engage with C-level executives, positioning Ordergroove as a strategic partner and driving high-value deals through consultative selling and ROI-driven proposals.
  • Manage the full sales cycle, from prospecting to closing, while effectively leveraging internal resources such as Solution Architects, Client Success, and Partnerships.
  • Develop strong relationships with eCommerce platforms, agencies, and technology partners to expand market reach and drive referral business.
  • Ensure accurate forecasting and pipeline management, using Salesforce and other sales tools.
  • Represent Ordergroove at industry events and conferences, strengthening brand awareness and thought leadership.
  • Collaborate with internal teams to optimize regional strategies, ensuring long-term success and market penetration.

Requirements: 

  • 10+ years of sales or business development experience, with a strong track record of exceeding revenue targets (including quotas up to $2M+).
  • Proven success as an individual contributor, closing high 6-figure to 7-figure enterprise SaaS deals.
  • Strong understanding of the retail, eCommerce and SaaS ecosystem, with experience selling into enterprise brands.
  • Expertise in value-based selling, complex deal negotiation, and C-suite engagement.
  • Exceptional strategic thinking and problem-solving abilities.
  • BA or equivalent 4-year degree
  • Comfortable working independently in a remote-first, fast-paced environment.

 Bonus points for:

  • Experience working in a high-growth SaaS startup.
  • Familiarity with sales platforms like Salesforce, Salesloft, and Gong.
  • Previous experience building strategic partnerships within the eCommerce ecosystem.

This role is perfect for a strategic, self-motivated sales leader who thrives in an individual contributor capacity while driving market expansion and revenue growth. If you’re ready to take ownership of this exciting opportunity, we’d love to hear from you!

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day.

About Ordergroove:

  • Raised over $100M from top-notch investors
  • Remote-first team with members all over the world 
  • Hundreds of customers including The Honest Company, IL MAKIAGE, Petsmart, L’Oreal, Unilever, Peet’s Coffee, KIND Snacks, La Colombe Coffee, Tula, and many more

In 2000, subscriptions transformed the software world with SaaS. In 2021, subscriptions transformed the retail and DTC world as the fastest-growing segment of commerce. 

Ordergroove’s SaaS product enables subscription experiences for hundreds of brands including The Honest Company, IL MAKIAGE, KIND Snacks, Peet's Coffee, L'Oreal, and Home Depot, shifting consumer interactions from one-and-done transactions to frictionless recurring revenue relationships. Our deep integrations  with leading eCommerce platforms like Shopify, Salesforce, Adobe Magento, and BigCommerce, coupled with machine learning has helped us processbillions of dollars in subscription volume for tens of millions of consumers.

Recently named one of the Best Companies to Work For in New York for the third year in a row, our values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes.

With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings.  

At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO (you take vacation when you need it, not when you have earned the hours), a new work-from-anywhere policy (totally remote anywhere in the US, or you can go into the NYC office as much as you would like), and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day!

At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career.

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