Senior Manager, Insurance Growth Strategic Implementation

Hi, we're Oscar. We're hiring a Senior Manager, Insurance Growth Strategic Implementation to join our Strategic Implementation Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Manager, Insurance Growth Strategic Implementation is responsible for leading the end-to-end execution of high-priority insurance growth initiatives- from concept through go-live and transition to steady-state ownership. You'll serve as the primary driver of execution for complex, cross-functional implementations, taking full accountability of day-to-day program management and execution. These are high-visibility and high impact initiatives such as new partnerships, reciprocity arrangements, and net-new product launches.

You'll operate at the center of delivery, ensuring initiatives are executed on time, within scope, and aligned to enterprise timelines. These timelines include filings, OE, and 1/1 readiness. Meanwhile, you'll proactively manages risks, dependencies, and stakeholder alignment.

You will report into the Director of Insurance Growth Strategic Implementation.

Work Location: This position is based in our Los Angeles office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $140,040 - $195,615 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence. This involves measuring, monitoring, and executing to reduce operational, financial, compliance, and regulatory risks. The goal is to ensure efficient, repeatable processes leading to a sound program.
• Manage large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
• Lead, oversee, and coordinate the various projects, products and strategic initiatives
• Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
• Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
• Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution
• Identify risks and improvement opportunities to develop and implement new programs
• Organize and catalog meeting notes, action items, decisions made, and follow-ups in leadership meetings, or as needed
• Other contracting and operational implementation as assigned
• Compliance with all applicable laws and regulations
• Other duties as assigned

End-to-End Program Execution

• Own execution of strategic growth initiatives from intake through implementation, launch, and transition to run-state teams
• Translate strategic concepts into executable plans with clear milestones, owners, and deliverables
• Drive adherence to enterprise timelines, including alignment with filings, regulatory milestones, and operational readiness

Program & Dependency Management

• Build and manage integrated project plans across product, network, regulatory, tech, operations, and vendor teams
• Identify, track, and actively manage cross-functional dependencies, risks, and critical path items
• Drive a culture of proactive transparency across matrixed teams, ensuring you surface risks, dependencies, and bottlenecks early to prevent downstream delays and facilitate decision asks.

Cross-Functional Leadership

• Serve as the central point of coordination across internal teams (Product, Network, RegOps, Tech, Ops, Compliance) and external partners/vendors
• Drive accountability to timelines, quality, and outcomes across all contributing internal teams and external vendors/partners
• Facilitate working sessions, readiness reviews, and execution checkpoints

Launch & Readiness Management

• Drive go-live readiness, including operational, technical, regulatory, and vendor preparedness
• Support Command Center and launch activities, ensuring rapid issue identification and resolution
• Define the parameters for implementation completion and facilitate a structured handoff to operational teams, ensuring clear run-state accountability once the strategic implementation phase is complete

Process Rigor & Continuous Improvement

• Enforce standardized implementation processes, governance, and documentation practices
• Identify opportunities to improve execution efficiency, reduce rework, and enhance scalability
• Contribute to development of playbooks for repeatable growth initiative execution

Requirements:

• Bachelor's Degree or 4+ years of commensurate experience
• 6+ years of program or project management experience, preferably in healthcare, insurance, or highly regulated industries
• 6+ years experience in change management and process improvement and implementation
• 6+ years of experience solving health plan operational problems
• Proven track record leading complex, cross-functional implementations from concept through launch
• Strong understanding of operational readiness, regulatory considerations, and product implementation lifecycles
• Experience managing external partners and vendors
• Exceptional ability to manage ambiguity, drive clarity, and execute in fast-paced environments

Core Competencies

• End-to-end execution ownership
• Cross-functional influence without authority
• Structured problem solving and risk management
• Strong communication and executive-ready reporting
• Ability to operate at both strategic and tactical levels

Bonus points:

• Experience working within a rapidly scaling organization
• BA/BS Degree
• Masters in Business Administration or healthcare related field(s) preferred

Travel required:

• If outside NY, 10%.

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

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Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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