Business Development Manager - Cables and Sensors
About PartsSource
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
About Cables and Sensors (Subsidiary):
Cables & Sensors is an innovative, fast-growing company specializing in the manufacturing and distribution of patient monitoring accessories in the U.S. and Europe, serving over 9,000 customers in 62 countries. In 2024 we were recognized as the Medical Device Distributor of the Year by MedTech Business Review in addition to being honored to rank No. 377 on the prestigious Inc. 500 list of America’s Fastest Growing Private Companies in 2015.
As a high-tech organization with a distributed workforce we embrace remote work, giving our team the flexibility and autonomy to manage their time effectively. We pride ourselves on our highly efficient operations, driven by a team of smart, ambitious professionals who are passionate about their work and dedicated to setting new standards in our industry.
Our selective hiring process ensures that every new addition aligns with our values and high-performance culture. If you join us, we’re confident you’ll find an inspiring, rewarding, and collaborative environment that sets us apart from others in the field.
About the Job Opportunity
The Sales Representative position will be home-based, require minimum travel, and the team member must reside in the United States. This role consists mainly of outbound sales calls, new business development, and account maintenance. You will report directly to the Vice President of Sales. This is your opportunity to have an impact, make a difference and learn from being on the ground floor of a fast-growing healthcare company.
Primary responsibilities will include completing a number of outbound calls to healthcare facilities and distribution partners on a daily basis as well as answering incoming calls and emails. This position will be part of our customer-facing business development team and the ultimate goal for the position is to grow revenue by interacting with our customers. Cold-calling will be required through our extensive database of existing customers. Strong communication skills and radiantly positive disposition will help us develop new business & retain customers with an experience that sets us apart from our competition.
What You’ll Do
- Perform 30 outbound phone calls daily for the purpose of developing prospects and managing current accounts.
- Work daily with dealer partners to develop and grow revenue.
- Organize and conduct product training via phone.
- Maintain a customer database of all inquiries, assignments, tasks and sales through the use of the company CRM.
- Maintain product knowledge including the ability to describe PartsSource product offering by phone and position our products versus the competition.
What You’ll Bring
- Bachelor’s degree preferred or equivalent training in business development or sales. Healthcare/Medical background is preferred but exceptions can be made for an outstanding candidate.
- 3+ years in a position of sales preferred.
- Proven track record in outbound call volumes exceeding 30+ calls per day.
- Experience running sales reports and analyzing data. Strong spreadsheet skills are a plus.
- Prior background meeting sales objectives or KPIs is required.
- Experience using cloud-based CRM tools
Who We Want to Meet
- Are you an optimist by nature? Do you enjoy working with other people to solve a problem? Our culture is of the utmost importance to our organization. We want individuals who have a positive, forward-thinking attitude with the ability to resolve issues in a respectful, timely manner.
- Must be an energetic, enthusiastic self-starter who enjoys a challenge and is dedicated to getting the job done in a remote setting.
- Are you able to adjust quickly in a growing, changing work environment?
- Phone voice. Are you an individual that relays charisma and likeability over the phone? Do you enjoy being on the phone for most of your day?
- Accurate data entry and record keeping skills. Ability to work cross-functionally with multiple departments.
- Must have excellent organizational, communication, and interpersonal skills and true attention for details.
- Strong computer skills, emphasis on the use of Google Spreadsheets and other cloud-based tools such as CRM, inventory management, Slack, etc.
- Outstanding customer focus, a capability to provide experiences to customers that are beyond the industry average.
- Communication proficiency. Must possess great communication skills both verbally on the phone and in writing by email. Problem solving and analysis. Be able to resolve minor problems and make the appropriate decisions to make things right for the customer. Be able to identify between a minor and major problem.
- Multi-tasking. Be capable of managing multiple calls, emails and an onslaught of information during times when pressure increases and be able to manage them calmly and error-free.
- Teamwork orientation. Capable of working with a remote team, being involved and enjoying a friendly and warm work environment.
- Ability to work from home without interruptions or supervision.
Work Environment
This job is a remote position. All office, phone and computer equipment required to perform their duties will be provided by PartsSource. A dedicated, private, quiet location with a strong wired internet connection at home will be required for this position. Background noises should be strictly monitored as a professional environment must be communicated over the phone.
Travel
Minimal travel is expected for this position. Typically, our team meets once or twice per year in the U.S. for team meetings and product training. You will likely attend 2-3 trade shows annually. All company related trips and other training-related travel is required and paid for by PartsSource.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. We are a small company and as such, duties, responsibilities and activities may change based on our needs. It will be expected, from time to time, for every position in the company to perform tasks that are beyond their job description.
Benefits & Perks
- Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
- Career and professional development through training, coaching and new experiences.
- Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
- Inclusive and diverse community of passionate professionals learning and growing together.
Interested?
We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.
In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.
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PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.
Legal authorization to work in the U.S. is required.
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