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Account Manager - State Government Healthcare

Charlotte, North Carolina, United States; Hudson, Ohio, United States

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.


PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Account Manager - State Government Healthcare

Location Preference: Hudson, OH | Charlotte, NC

About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 U.S. hospitals and 15,000 clinical sites, we empower providers and service organizations to maximize clinical availability for patient care. Our platform digitizes and automates the procurement of parts, services, and training—creating a data-driven, reliable, and efficient digital supply chain for healthcare.

Our team members thrive when they feel ownership, respect, and success. We value collaboration, innovation, and diverse perspectives—fueling our performance, growth, and impact. Together, we’re committed to Ensuring Healthcare is Always On®, for our customers, patients, and communities.

About the Job Opportunity

 

We are hiring a quota-carrying strategic Account Manager to drive revenue growth across state government, public health, and regulated healthcare environments. You will own a $1M+ territory, leading the full sales lifecycle—prospecting, closing new business, and expanding existing accounts.

This is a high-impact role with significant whitespace. You will build pipeline, navigate complex procurement processes, and position service-based solutions that improve equipment uptime and operational performance for mission-critical organizations.

If you are a self-driven seller who thrives in complex, long-cycle environments and wants full ownership of your book of business, this role offers the opportunity to make a measurable impact while accelerating your career.

What You’ll Do

Full Lifecycle Sales & Pipeline Ownership

  • Own and deliver against a $1M+ annual quota across assigned territory
  • Build and manage a 12–24 month pipeline through proactive prospecting
  •  Lead deals from discovery through close, including pricing and negotiation
  • Maintain accurate forecasting and pipeline discipline in CRM

Strategic Account Growth & Service Expansion

  • Build and execute strategic account plans aligned to laboratory missions and funding cycles.
  • Identify and close cross-sell, upsell, and new service opportunities across workflows and sites.
  • Lead renewals, retention, and service expansions; proactively reduce churn risk.
  • Conduct value-based business reviews that tie outcomes to compliance, uptime, and operational performance.

Commercial Execution, Contracting & Negotiation

  • Position service offerings such as maintenance programs, compliance support, and operational services.
  • Lead RFP, RFQ, and proposal development in partnership with internal teams.
  • Ensure clear scope, service expectations, and success metrics are defined in agreements.
  • Partner with internal teams to ensure execution matches sold outcomes.

Stakeholder Leadership & Value Delivery

  • Build trusted relationships with laboratory leadership, procurement, and operations stakeholders.
  • Act as a trusted advisor by aligning solutions to operational and regulatory challenges.
  • Coordinate onboarding and implementation of new service programs.
  • Proactively resolve issues to protect customer outcomes, retention, and expansion.

What You’ll Bring

Your Background

  • 5+ years of quota-carrying B2B experience with consistent attainment.
  • Experience working directly with state government laboratories, healthcare, life sciences, public sector, or regulated environments
  • Proven ability to identify, advance, negotiate, and close complex service opportunities.
  • Strong consultative selling, negotiation, and stakeholder management skills.
  • CRM proficiency and disciplined pipeline management and forecasting.

Preferred (Not Required)

  • Familiarity with public health, environmental, forensic, or research lab environments.
  • Bachelor’s degree or equivalent experience.

Who We Want to Meet

  • Act Like an Owner: Demonstrates Accountability & Execution and Results Driven behaviors by owning account outcomes, renewals, and quota attainment.
  • Serve with Purpose: Applies Customer Centric focus and Relationship Management to align services to mission-critical laboratory outcomes.
  • Adapt to Thrive: Uses Managing Ambiguity and Resilience to stay effective in regulated, complex government environments.
  • Collaborate to Win: Leverages Influence & Communication and Alignment & Cohesion to align internal teams and external stakeholders.
  • Challenge the Status Quo: Applies Curiosity & Problem Solving and Data-Informed Decision Making to uncover growth opportunities and improve outcomes.

This role offers a base salary range of $60,000 – $70,000 annually. In addition, this position is eligible for variable compensation with on-target earnings (OTE) of $100,000 – $110,000 annually. On-target earnings reflect expected total compensation for meeting established performance goals. The commission plan is uncapped. The compensation ranges listed represent the company’s good-faith estimate of the pay range for this role at the time of posting. Actual compensation will be determined based on experience, performance, and geographic location.

This position is also eligible to participate in our long-term incentive program, which may include equity awards, subject to the terms and conditions of the applicable plan documents. We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k), paid time off, and other employee benefits.

Benefits & Perks  

  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) 
  • Career and professional development through training, coaching and new experiences. 
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. 
  • Inclusive and diverse community of passionate professionals learning and growing together. 

  

Interested?  

We’d love to hear from you!  Submit your resume and an optional cover letter explaining why you’d be a great fit. 

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read more about us here:

· PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

· PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025

· PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025

· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025

· WSJ: Bain Capital Private Equity Scoops Up PartsSource

 

EEO
PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Legal authorization to work in the U.S. is required.

 

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