Role summary - We’re seeking a detail-oriented KYC Representative with 2–3 years of experience in Know Your Customer (KYC) or client due diligence. The ideal candidate will be responsible for conducting end-to-end KYC reviews, verifying client information, and ensuring compliance with regulatory and internal AML standards. Experience working across multiple regions or regulatory licenses is a strong advantage.

Location: Bangalore, India, On-site, Full-time

As a KYC Rep, you will be responsible for reviewing customer information and documentation, conducting KYC checks, and ensuring compliance with regulatory standards. The role involves analyzing client data, identifying potential risks, and supporting ongoing due diligence processes. You’ll collaborate with internal teams to enhance efficiency, maintain a customer-focused approach, and contribute to continuous process improvement.

Key Responsibilities -

Review applicant information and documents, utilising a mix of internal and external regulatory policies and tools/vendors.

Approve, decline, or request additional information/documents from applicants to facilitate application reconsideration.

Perform periodic reviews of service requests and KYC for existing customers, analysing personal details for unusual patterns, and reporting findings to the Team Lead.

Proactively escalate issues and propose solutions to enhance customer experience and service levels.

Assist the Supervisor/Team Leader with case investigations.

Participate in team meetings to align with the needs of internal and external customers.

Demonstrate a customer-focused, analytical, and strategic approach while maintaining a strong execution focus to drive transformation in customer businesses.

Exhibit logical thinking and be a creative, proactive team player.

Who you are –

Candidate with 2 to 3 years of AML/KYC experience (Banking or Fintech operations). The role requires strong analytical skills, attention to detail, and proficiency in English and Microsoft Office. Candidates should be proactive, solution-focused, and able to work under deadlines with a strong sense of ownership. Experience across multiple regions and regulatory licenses is a plus.

Bachelor’s degree

Proficiency in English is a must

Service-oriented approach with great communication skills.

Close attention to detail and patterns with strong analytical skills

General knowledge of computers and Microsoft Office applications

Capable of multitasking and working under targets

Solution-focused and proactive in problem-solving.

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