Role summary - We are looking for a high-performing KYC Representative (2 to 4 years of experience) to support high-value (HV) customer onboarding and due diligence operations. This role is designed for individuals who can quickly ramp up (within ~3–4 months) and operate effectively in a fast-paced, high-complexity environment, handling customers with elevated risk, volume, and business impact. The ideal candidate brings strong analytical skills, ownership mindset, and the ability to go beyond SOPs—identifying gaps, improving workflows, and contributing to operational excellence.

Location: Bangalore, India, On-site, Full-time

Key Responsibilities:

Perform end-to-end KYC reviews for high-value customers across APAC region.

Review and validate customer documentation using internal tools and external sources

Assess customer risk profiles, identify inconsistencies or unusual patterns, and ensure alignment with regulatory and internal AML/KYC procedures

Handle complex cases requiring enhanced due diligence (EDD) and perform deep-dive analysis where required.

Proactively escalate high-risk or ambiguous cases with clear rationale and recommended actions.

Engage with internal stakeholders (Compliance, Risk, QA) to ensure accurate and timely resolution of cases.

Drive SLA adherence and productivity targets, while maintaining high quality standards.

Identify process gaps and contribute ideas for continuous improvement and automation.

Support case investigations and collaborate on complex regulatory scenarios and edge cases.

Who you are – Candidate with 2 to 4 years of AML/KYC experience (Banking or Fintech operations). The role requires strong analytical skills, attention to detail, and proficiency in English and Microsoft Office. Candidates should be proactive, solution-focused, and able to work under deadlines with a strong sense of ownership. Experience across multiple regions and regulatory licenses is a plus.

Bachelor’s degree

Proficiency in English is a must

Service-oriented approach with great communication skills.

High attention to details and patterns with strong analytical skills

General knowledge of computers and Microsoft Office applications

Capable of multi-tasking and working under targets

Solution focused and proactive in problem solving.

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