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Senior Director, Software Engineering

US - Remote

Who We Are

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of 2025’s Best Inventions and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do 

As the Senior Director for the Engineering organization, you will own the technical and people leadership for Pindrop’s core real-time, multi-signal fraud detection engine. You will be responsible for scaling the distributed systems that analyze voice, device, and behavioral patterns for the world’s largest financial institutions.

  • Define Engineering Strategy: Set the technical vision for the Protect platform, ensuring it remains the industry-leading risk engine for accuracy and signal depth. 
  • Scale High-Performing Teams: Lead and develop a high performing engineering team  that delivers world class products.  
  • Drive Execution Excellence: Ensure predictable, high-quality delivery of complex initiatives across multi-cloud environments (AWS/GCP), balancing speed with long-term technical health.  
  • Strategic Partnership: Collaborate with Research, Product, Security, and Executive leadership to align the Protect roadmap with business goals and customer needs.
  • Operational Standards: Establish architectural and engineering excellence standards that ensure the Protect engine delivers the best fraud detection rate at massive scale. 

Who you are

  • Strategically Minded: You translate complex business strategy into clear, executable plans and align teams around a cohesive long-term direction.  
  • Resilient Leader: You maintain execution across hiring and delivery despite ambiguity or rapid change, modeling calm and decisive leadership under pressure. 
  • Relationship-Driven: You are a trusted global partner who builds strong relationships with executives and cross-functional leaders to accelerate business outcomes. 
  • AI-Fluent: You understand how AI and automation impact platform architecture and guide teams in responsibly integrating AI-enabled capabilities at scale.

Your skill-set 

Must-haves:

  • 10+ years of software engineering leadership experience, including at least 5+ years leading teams through managers.  
  • Proven track record of owning and scaling API-based, distributed systems and microservices in high-demand production environments.  
  • Experience leading large engineering organizations within a remote or geographically distributed model.  
  • Experience with data science infrastructure, ML, and Generative AI implementation. 
  • Strong technical background with deep experience in AWS or GCP. 

Nice-to-haves:

  • Deep knowledge of authentication, fraud prevention, or voice biometrics. 
  • Proven ability to develop innovative processes that measurably increase developer productivity.

What’s in it for you

In an era where synthetic media and identity manipulation are accelerating, we ensure that every interaction involves the real human and the right human. Our work directly protects financial institutions and consumers from identity compromise. You will wake up every day knowing your work has real-world impact—saving our customers millions in fraud losses while improving the experience for billions of callers.

This is a career-defining move for a leader ready to drive enterprise-level impact alongside the best technical minds in security and AI.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

  • Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
  • Remote-first environment - giving you flexibility and autonomy in how you structure your day.
  • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
  • Unlimited Paid Time Off (PTO)
  • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
  • Best-in-class Health Savings Account (HSA) employer contribution
  • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
  • Paid Parental Leave - Including birth, adoptive & foster parents
  • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
  • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
  • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
  • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

This position will be posted for 30 days after 05/08/26.
#LI-Remote

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range

$240,000 - $260,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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