Game Producer III, Characters and Agents - VALORANT

Game Producers lead teams, initiatives and products from conception through launch and operation inside of the gaming space. They create and align teams to product vision, have a deep understanding of player needs, competitors and market conditions, and are able to balance scope, quality and time to predictably deliver at a high quality bar for players.

As a Game Producer III on VALORANT, you’ll help with the production efforts of the VALORANT Character team to successfully shepherd production of and launch new characters. You’ll help manage delivery schedules on the day to day, and facilitate efficient team organization that leads to high team morale and output. You’ll work with the character leads and liaise with other teams to ensure character production runs smoothly and produces world class content.

Responsibilities:

Drive and improve team work systems

• Teams have clear work systems that accurately track and deliver on production efforts
  • Help ensures all teams have clean, up-to-date work backlogs
  • Facilitates meetings, discussions, and decisions
  • Ensures the character pipeline follows consistent production protocol 
  • Present prototypes of new playable characters for review and approval by senior leadership
  • Partner with Insights to define game specifications and product goals. 
• Teams have predictable and measurable capacity for work through
  • Cross-functional work planning with accurate estimations
  • Velocity tracking on sprint and release basis
  • Sprint / milestone commitment tracking
  • Dependency / risk tracking
  • Evaluate product specifications, functionality, and design from a quality assurance perspective. 
  • Quality tracking (bug count, bug velocity, subjective quality post ship)
• Teams track and communicate progress to stakeholders and rest of team
  • Tracks all work (planned, unplanned, emergent) consistently
  • Rolls progress back into master project tracking methods
  • Directs all progress communications for teams and area
• Ensures stakeholders consulted and informed on all team progress and brought in to discussions as needed for project success
• End to end feature delivery tracking
  • Defines and ensures teams set and meet definition of done for all work
  • Updates and tracks against common delivery checklist for shipping all work

Teams’ work matches overall project priorities and goals

• Ensures game experiences matches or exceeds player expectations 
  • Holds vision for player experience of teams’ work where applicable
  • Align to player journey and strategy for milestones
  • Support team producers in creating team backlogs and setting expectations for outcomes
• Strategic work alignment & prioritization
  • Act as liaison between the team, internal customers, and stakeholders
  • Align teams, and be able to articulate how outputs ladder up to strategy and product vision as prioritized by Department Leadership
  • Create and Prioritize teams backlog
• Player resonance
  • Clearly understand the audience for the team’s work
  • Be able to action on critical product feedback and insight
  • Champion a player focused mindset and be the voice of the player

Ensures strong team health, culture, and efficiency

• Team work systems are efficient and adopted by everyone on the team
• Monitors team morale, ensures the team has a safe and supportive environment where they can succeed. 
• Celebrates successes, makes sure team-building happens regularly 
• Resolves team problems quickly
• Cascade work systems and best practices across teams

Required Qualifications: 

• 5+ years industry experience
• 2+ years experience delivering player-facing characters to both PC and Console platforms
• Experience leading cross functional teams through all phases of content development 
• Experience with live game releases and content updates

Desired Qualifications:

• Full Character pipeline experience on a character driven project such as a character collector or MOBA
• Understanding of common art pipelines relevant to character creation.
• Shooter Genre Affinity:  You love playing shooters. You did growing up and you still do today.
• Proven Facilitator:  You've helped lead development endeavors and have a proven track record of helping to create conditions for success for teams.
• Systemic Solver: You take a holistic systems thinking view of the product development lifecycle and adapt processes accordingly
• Player Minded: You are constantly thinking about what’s best for the player audience. You drive development decisions based on the player’s perspective, even when it competes with your own view.
• Clear decision making and communication: You make informed and timely decisions, are able to communicate them effectively and walk your teammates through the tradeoffs.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.