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We are building this team in Gurugram, India. If you are not currently based in Delhi/NCR, would you be open to relocating to Gurugram for this role?
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Roblox follows a hybrid work model (3 in-office days: Tue–Thu, with cab support) — would this work for you?
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This role involves collaboration with the US team — would you be comfortable to work with some overlapping US hours?
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How many years of professional professional experience do you have?
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How many years of formal people management experience do you have, where you were directly responsible for managing a team’s performance, coaching, development, and career growth?
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How would you describe your experience directly managing and developing a team?
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How would you rate your experience driving operational excellence and improving support processes?
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How would you describe your experience ensuring support agents have the right information, tools, and guidance to resolve customer issues effectively?
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How would you describe your experience preparing support organizations for new product, policy, or operational launches?
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Would you be comfortable to let us know your expected compensation?
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How soon would you be able to join us after accepting a formal offer? Please select the option that best applies to your notice period:
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