Back to jobs

Logistics Associate

115 W. 18th Street, New York, NY 10011

ABOUT ROLAND FOODS

Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company sells its quality foods across the foodservice, retail, and industrial channels as well as internationally.  Foodservice is the heart of the business, with the Roland® brand being one of the esteemed back-of-house brands in the industry. Roland Foods’ is the original purveyor of the world’s finest flavors and its assortment is unrivalled, with products spanning global cuisine segments: from French Dijon mustard, to Israeli couscous, to Thai fish sauce, to Mexican salsa macha, Roland Foods procures ingredients from the places that make them best.  And for this the Roland® brand is synonymous with quality, authenticity and creativity for the consumer and chef alike.

ABOUT THE ROLE

Roland Foods is seeking a Logistics Associate who will be responsible for supporting the importation of goods from our suppliers in 50+ countries to our North American distribution network. The successful candidate will be someone who is eager to learn, thrives in a fast-paced environment, and is extremely attentive to detail.

As a response to the pandemic, Roland Foods office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Tuesday through Thursday, with the option to telework on Monday and Friday each week. Due to the collaborative, cross-functional nature of the organization, employees at the NY and NJ offices are required to work in-person for the abovementioned days, outside of any People & Culture-approved disability accommodation request.

 

RESPONSIBILTIES 

  • Assist with purchase order and container-level follow-up to ensure orders move from supplier readiness through final warehouse receipt
  • Track shipment milestones, monitor ETAs, and proactively flag delays to the Logistics team, Sales, Replenishment, and warehouses
  • Review shipping documents for accuracy before submission, including commercial invoices, packing lists, bills of lading, certificates, and arrival notices
  • Support customs and regulatory compliance by coordinating documentation for FDA, USDA, and Customs exams or holds
  • Monitor demurrage, detention, storage, and other accessorial risks and escalate potential cost exposure before charges are incurred
  • Coordinate with customs brokers, freight forwarders, carriers, truckers, suppliers, and warehouses to support timely clearance and delivery
  • Maintain accurate landed cost, freight, duty, and shipment-related data in ERP and shipment tracking systems
  • Assist with invoice review and discrepancy resolution for freight, broker, drayage, storage, and warehouse charges
  • Support internal reporting and KPI tracking, including on-time delivery, port delays, customs holds, carrier performance, and shipment exceptions
  • Help maintain SOPs and process documentation for import, customs, and shipment tracking workflows
  • Support issue resolution for inventory discrepancies, damaged goods, short shipments, overages, and missing documents
  • Process inbounds in ERP systems to ensure inventory is available for orders

 

QUALFICATIONS AND SKILLS

Required

  • Bachelor’s degree in Business, Supply Chain, Logistics, or a related field strongly desired
  • Minimum of 1 year of relevant experience in supply chain, logistics, import, export, or a related field
  • High level of accuracy and strong attention to detail
  • Ability to multitask, prioritize, and adapt in a dynamic, fast-changing environment

Preferred 

  • Demonstrated ability to collaborate with others and work cross-functionally
  • Strong organizational and time management skills
  • Strong oral and written communication skills
  • Demonstrated track record of identifying problems and developing solutions
  • Intermediate to advanced Excel skills
  • Experience with ERP systems, specifically Microsoft D365

 

SALARY RANGE

Roland Foods hires exceptional people to perform a wide variety of functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $60,000 - $75,000.

Based on your qualifications, previous experience, and transferrable skills, the Company will determine at its sole discretion the salary offered.

 

Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together.  All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfood.com.

Please read Roland Foods, LLC’s California Job Applicant Privacy Policy here. 

 

 

 

Authenticity in the Hiring Process: Use of AI and Assistive Technology

At Roland Foods, people review every application, resume, and assessment. We value authentic, accurate representations of each candidate's experience and qualifications.

Candidates may use AI tools for support purposes (such as grammar, formatting, or accessibility needs), but application materials, assessment responses, and interview discussions should reflect the candidate's own work, knowledge, and abilities. Excessive reliance on AI or the use of AI to misrepresent qualifications or complete assessments on a candidate's behalf may result in removal from consideration.

If you require AI or other assistive technology as a reasonable accommodation, please contact our Talent Acquisition team at Talent@rolandfoods.com. We are committed to providing an accessible and equitable hiring experience for all candidates.

 

 

Create a Job Alert

Interested in building your career at Roland Foods, LLC? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Roland Foods, LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...