New

Emerging (SMB) Account Executive

Durham, NC

Position Description:

At ServiceTrade, you’ll build technology that matters — for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We’re on a mission to partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth.

We’re looking for an Emerging Account Executive who’s excited to make an impact. In this role, you will be responsible for navigating sales cycles, uncovering key opportunities, and contributing to shaping the future of our industry. This position will allow you to 

Why ServiceTrade:

You’ll belong here from the start.

We bring together kind, curious people with diverse perspectives and trust them with meaningful work. You’ll have ownership, clarity, and support to solve real problems, make a visible impact for our customers, and continue growing as your role evolves.

On the Revenue team, you’ll have the opportunity to develop negotiation, leadership, and strategic skills, tackle high-potential projects that meaningfully influence the market, and build a strong foundation for career growth, with opportunities for advancement into senior roles.

About You:

You are eager to learn and connect with prospects to understand how our solutions can address their needs. You excel at leading sales opportunities and working collaboratively with internal teams to develop innovative solutions. You aim to deliver exceptional results through professional, polished interactions and thoughtful preparation.

Key Responsibilities and Activities:

  • Targeted Business Development: Execute lead generation, prospecting, and sales activities within your territory by researching the market, identifying prospects, and qualifying opportunities.
  • Networking & Partnerships: Build and maintain a professional network, including prospects, market partners, and industry influencers, to amplify ServiceTrade’s values and extend our reach. Foster strong relationships with C-suite and owner-level stakeholders, positioning our solutions as vital to their operational success.
  • Operations: Leverage CRM and sales technology to maintain accurate records of interactions and execute well-organized sales strategies.
  • Prospecting: Identify and engage potential customers, guiding them through the sales process. Work with Client Success Management teams to expand our solutions' usage and impact.
  • Travel: Limited travel is required, though you may attend trade shows, conferences, or visit client sites as needed.

Knowledge and Skills:

  • Professional Experience: 1-3 years in a sales role, ideally within a software company.
  • Achievement: A track record of meeting goals, whether professional, academic, athletic, or within the community. You learn from challenges and continuously refine your approach.
  • Communication: Strong ability to engage with prospects and communicate clearly in both verbal and written formats.
  • Soft Skills: Quick learner with problem-solving abilities. You think critically, adapt to new challenges, and support customers throughout their journey.
  • Preferred Experience: Experience selling into our industry or a related field is desirable.
  • Education: A college degree with strong academic performance is preferred, though equivalent professional experience is also valued.

A few things you’ll want to know:

What does ServiceTrade do?

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.

Ok, so why should I care about that?

Our customers do essential work — often behind the scenes — and our software helps them do it better. They’re smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about — and making work that truly matters every day.

What kind of working environment do you have?

We’re a growing business focused on building with intention and operating with purpose. You’ll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today’s lessons into tomorrow’s breakthroughs—all in service of big ambitions and real customer impact.

Learn more about our culture and values on our About Us page.

What kind of benefits do you offer?

  • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum
  • Flexible Spending Account and Dependant Care Account 
  • Company-paid Life insurance, STD and LTD 
  • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance 
  • 401(k) with up to 3% employer match and NO vesting period
  • Flexible PTO policy
  • 10 company holidays
  • Parental Leave 
  • Paid Time Off for Volunteering 
  • Employee Reimbursement Program to use for well-being, technology and/or professional development 

Want to know more? 

Go ahead and apply! Let’s get to know each other.

#LI-Hybrid

ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. 

(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)

EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Please Be Aware of Recruiting Scams

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

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