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Senior Technical Program Manager

Needham, MA, United States

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. 

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

About The Role:

SharkNinja is looking for a self-motivated Senior Technical Software Project Manager (STPM) to join the Engineering Firmware group.

The role is the ‘glue’ within the team, aligning software project direction and decision points with key members from all business disciplines.

The candidate will be able to understand complex technical software challenges and be able to relay information to non-technical cross-functional teams.

Here are some of the exciting things you'll be doing:

Delivering 5-star products to market (best in class product)

Planning and scope

  • Turn product requirements into a release plan spanning firmware, mobile app, cloud, and test, and track how those workstreams depend on each other.
  • Set entry and exit criteria for phases such as bring-up, alpha, beta, validation, and mass production.

Cross-functional coordination

  • Run the sprint or release cadence across embedded, app, cloud, and test teams, with clear interfaces and API contracts.
  • Drive triage, scrum and other SW related meetings

Manufacturing and release

  • Design manufacturer and factory communication, incl managing firmware releases, schedules and tasks as well as and flashing and provisioning processes

Operations and support

  • Own post-launch field issues, including telemetry, crash data, returns analysis, and hotfix decisions.
  • Confirm named business, delivery, and support owners

Here are some of the things you'll bring:

  • 5+ years’ experience in software project management
  • Artificial Intelligence: Familiar with AI tools and how they could be seamlessly integrated into our SW TPM processes
  • Scope control: Turn vague asks into clear outcomes and write down what’s in and out so changes are visible instead of absorbed silently.
  • Dependency and critical-path management: Find cross-team and external dependencies early, know which ones can move the date, and track them until closed.
  • Realistic planning: Build schedules with ranges and buffers, use historical data where it exists, and state confidence levels honestly.
  • Risk management: Keep a live risk register with owners and mitigations and escalate before risks become issues.
  • Decision-making: Frame trade-offs, drive decisions to a named owner, and log the reasoning so teams don’t relitigate.
  • Stakeholder communication: Tailor updates to each audience, lead with the decision needed or the risk, and avoid surprises.
  • Influence without authority: Align engineering, product, legal, security, and vendors when you don’t manage them.
  • Technical fluency: Understand architecture well enough to challenge unrealistic plans and translate between engineers and business leaders, without needing to write the code.
  • Meaningful metrics: Use leading indicators such as blocked-item age, defect trends, and throughput, not just red/yellow/green.
  • Launch and operational readiness: Plan rollout, go/no-go criteria, and rollback, and confirm business, delivery, and support owners plus capacity and recurring cost before go-live.
  • Governance awareness: Build security reviews, data classification, and approval gates into the plan from the start rather than bolting them on at the end
  • Project Management Tools: Familiarity with Atlassian tools, project management tools
  • Mandarin language skills are a nice-to-have

 

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. 

 

Pay Range

$93,800 - $177,000 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  
Life At SharkNinja  
Outrageously Extraordinary 

SharkNinja Candidate Privacy Notice

 

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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SharkNinja, Welcoming Everyone 

 At SharkNinja, we take pride in our uniqueness. Our innovation extends beyond our products to the way we work, embracing diversity as a cornerstone of our success. We recognize that our differences make us stronger, more creative, and better at what we do. Our workforce should reflect the diversity of our customer base, which is why our recruitment commitment is to truly be an exemplary, equal opportunity employer, fostering a welcoming and inclusive workplace. 

We are looking for you as a valued candidate, to help us achieve our commitment by participating in this short questionnaire.  You can choose if you want to complete the questions, if you do your answers will help us to ensure our hiring practices are inclusive, and in return we commit to treating the information you provide with respect by applying technical measures to your response to remove it from your candidate record. 

How will we use the data? 

None of the hiring team will have access to your responses, therefore the information you provide will NOT be used as part of your application process. 

The data will be used to report on our recruitment process and its success in supporting Diversity, Equality, and Inclusion. 

You can review our privacy statement at this link: Candidate Privacy Notice. 

You can exercise your Data Subject Rights at any point during or after our recruitment process. For more information, please visit our Candidate Privacy Notice here 

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As part of our recruitment and hiring process, SharkNinja may use AI-powered tools, including tools that transcribe and summarize recordings of interviews, flag potential application fraud, and rank applications against role requirements. A member of our recruiting team always reviews these tools' output before any decision is made about your application - none of them make hiring decisions on their own. To learn more about how these tools work, your rights, and any notices that apply to your location, see our Candidate Privacy Notice.

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