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Senior Analyst - Client Insights

Chicago, IL / Remote

Who We Are

For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.

Please note that candidates outside the Chicago, IL area are eligible for remote based employment. Applicants must be authorized to work in the U.S. without the need for sponsorship now or in the future

Senior Analyst, Client Insights

The Best Practice Client Insights Senior Analyst will engage with clients to support them in identifying and capitalizing on their largest growth opportunities. The Best Practice Senior Analyst will be instrumental in the delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets in combination with each Client’s own information and team members. This includes leveraging the numerous quantitative assets SPINS has developed, as well as the qualitative insights held within the wider SPINS organization. This person will be working with our client companies to understand their opportunities and develop growth solutions and strategies to capture them. The Senior Analyst must be able to work on multiple projects concurrently, and efficiently collaborate to leverage resources within SPINS and Client organizations. Experience using syndicated data services and exceptional Excel & PowerPoint skills are key to success. This role will report to the Manager, Client Insights

Job Duties & Responsibilities

  • Account Management: discover and understand client needs, identify, and prioritize projects and requests, and establish insights agenda with the client
  • Data & Insights Delivery: deliver against insights agenda through relevant projects
  • Client Training: coordinate, facilitate and/or conduct client training on SPINS data and applications, ensuring they are able to effectively use, interpret, and apply them to their business
  • Relationship Building: cultivate existing and new relationships across the client’s organization
  • Business Development: using a deep understanding of the client’s goals, raise SPINS solutions that may solve their problems

Requirements:

Education & Experience

  • Prior experience with Circana, Nielsen, or SPINS syndicated data
  • 2+ years of experience with a CPG company, consulting, market research, or syndicated data firm
  • Proven goal-oriented, self-starter
  • Analytical in approach; ability to spot trends, anomalies, and opportunities in datasets
  • Strong business acumen with the ability to engage and interact with senior-level leadership within the client’s organization
  • Advanced capabilities with Excel and PowerPoint

The following is strongly preferred:

  • Natural industry experience is preferred, but not required

Salary Range: $79,000 - $95,000

Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-AG1 #LI-Hybrid

What SPINS Offers

We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down!  While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. 

  • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
  • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
  • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.

  The SPINS Way

  • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
  • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
  • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
  • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.

For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here. 

 

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Privacy Policy 

SPINS LLC (“SPINS”) provides this policy and disclosure pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). This privacy policy applies to job applicants who reside in California and are applying for employment at SPINS (“Candidates”). We want to assure you that we respect your privacy, so we have prepared this privacy policy to explain to you how we treat your Personal Information that we obtain in connection with you applying for employment at SPINS. 

In this privacy policy, words like "we", "us" and "our" refer to SPINS LLC and our affiliates and service providers, collectively. Any terms defined in the CCPA have the same meaning when used in this privacy policy.

This privacy policy was last modified on March 5, 2020. 

Personal Information

As we are evaluating your candidacy for employment and throughout the application process, SPINS may collect, maintain and use the following Personal Information:

  • Name, address, telephone number, email address, and other contact information
  • Work authorization status
  • Information regarding licenses, permits, certifications or memberships
  • CV, resume, cover letter, current or past job history, names of previous employers, length of employment, job responsibilities from previous employment, work related qualifications, information related to references, background check results and candidate evaluation records
  • Transcripts, student records, records of degrees or certifications.
  • Protected classification characteristics
  • Information obtained through the use of cookies, web beacons, web logs, IP address, and other technologies that receive and store certain types of information whenever you interact with us by using our website.
  • Additional information you elect to provide us during the application process

 

Use of Personal Information 

We use your Personal Information to process your application, to evaluate your capabilities and qualifications for employment, to conduct reference checks and background checks, to respond to questions and communicate with you about your application and our employment process, and to comply with applicable laws.  

 

Disclosure of Personal Information for Our Business Purposes

We may disclose Personal Information of Candidates with our affiliates that are evaluating Candidates for available positions. The affiliates are entities that we control, are controlled by, or are under common control with. Our affiliates may use and disclose Personal Information only as permitted in this privacy policy. 

We may use third parties to provide services to us in connection with posting available positions, recruiting assistance, and background check processing, and we may provide Personal Information to these third parties.  However, we will share Personal Information with third parties only if they agree to maintain the confidentiality of your Personal Information and to use your Personal Information only in connection with providing services to us. These other entities may use and disclose information only as provided in this privacy policy.

 

Disclosure of Personal Information with your Consent 

We may obtain your consent to disclose your Personal Information to a third party, in which case we will limit our disclosure and the use of your Personal Information only to the purposes for which we obtain your consent.  If we disclose your Personal Information to a third party with your consent, then your Personal Information will become subject to the privacy policy or other privacy commitments, if any, of that third party. 

 

Disclosure of Personal Information for Legal Purposes

We may disclose Personal Information if compelled to in connection with a legal or regulatory proceeding, or in connection with enforcing our rights or defending ourselves in a legal or regulatory process.

 

Your Personal Information Rights 

We limit access to your Personal Information to people and entities that have a need to use your Personal Information for our business purposes.  Where permitted by applicable law, you may request to access, correct, amend or delete any Personal Information that is inaccurate or incomplete.  If you have previously provided us with consent to process your Personal Information, you may withdraw consent you have previously provided us at any time to the extent permitted by applicable law. To exercise the rights listed above, please contact us at privacy@spins.com.

 

Retention of Personal Information

We will retain your Personal Information for so long as necessary to meet our business needs and to comply with applicable legal and regulatory requirements.  Your Personal Information is primarily stored in digital media, and when we no longer need to retain your Personal Information we will dispose of your Personal Information, whether stored in digital media or in hard copies, in a secure manner.

 

Data Security

We use industry standard security measures to protect your Personal Information and require our service providers to do the same.  However, you must understand that no data transmission over the internet or information storage technology can be guaranteed to be 100% secure. We are not responsible for data security of any third party to whom we disclose Personal Information. In addition, we limit access to your Personal Information as explained above in the section on Your Personal Information Rights.

 

Transfer of Personal Information

We reserve the right to transfer all Personal Information in our possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of our assets. Subject to legal requirements, the use and disclosure of all Personal Information will be subject to this privacy policy, or to a new privacy policy, so long as you are given notice of the new policy and provided with the opportunity to opt out of it.

 

Contact for Questions or Complaints

 

If you have questions or complaints regarding this privacy policy, our privacy practices or your Personal Information, you may contact us at privacy@spins.com. You may also send us mail to: 

 

SPINS LLC

311 W Huron St, Suite 900

Chicago, Illinois 60654, United States

Attn: General Counsel

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SPINS’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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