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Investor Services Specialist

Los Angeles, California, United States; San Francisco, California, United States; Seattle, Washington, United States; Walnut Creek, California, United States
 
 
 

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Responsibilities:

  • Respond to client and investor requests including but not limited to:
    • Granting access to the investor portal
    • Updating investor information
    • Assisting with new investor onboarding
    • Financial information questions
    • Assist with completing audit documents
  •  Assist with ad-hoc projects such as:
    • Financial and Tax reporting
    • Capital call and distribution tracking
    • Wire preparation
  • Compile and organize investor CRM information with updated and accurate client information
  • Communicate and provide information to the technology team to set up client portals
  • Run Anti-Money Laundering (AML) reports and update AML database as needed
  • Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs
  • Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.
  • Engage in project management of team deadlines, client requests and other ongoing projects and tasks.
  • Responsibly secure and handle sensitive financial and personal datea
  • Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications and Experience:

  • Bachelor’s Degree required
  • Experience in a client-oriented office environment, preferably in a related industry
  • Proficiency in Microsoft Office applications, particularly Excel and Outlook
  • Detail-oriented, conscientious, and energetic self-starter with ability to think creatively
  • Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small
  • Proven ability to manage competing priorities and deadlines
  • Ability to effectively communicate to team members
  • Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Benefits Include:

  • Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options
  • Comprehensive disability/maternity and paternity plans
  • 401K
  • Flexible Vacation Plan
  • Sick Time Accrual Plan
  • Standard holidays along with year-end office closure
  • A flexible work environment for all employees 

Compensation ranges starting at (varies by city):

  • Los Angeles: $55,000+
  • Seattle: $55,000+
  • Walnut Creek: $65,000+
  • San Francisco: $65,000+

*Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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