Back to jobs

Staff Software Engineer

New York & San Francisco

About Sunbound

Sunbound is Senior Living's Revenue Operating System.

We build AI-powered technology for assisted living and skilled nursing operators, giving them one connected platform to run their entire revenue operation. Admissions, private payments, Medicare and Medicaid claims, working capital. Everything between a resident moving in and the cash hitting the bank. Revenue on autopilot.

Senior living operators got into this business to care for people. But fragmented systems, manual follow-up, and endless admin work pull them in the wrong direction.

We fix that. Sunbound replaces manual revenue work with intelligent automation so operators get back to what matters: care.

The results:

  • $1B+ in payments processed annually
  • Operators across 45 states
  • 40,000+ family interactions supported every year
  • 99%+ net collection rates
  • 95%+ on-time payments
  • 40+ hours reclaimed per community per month
  • 96%+ first-pass claims acceptance

Trusted by Sinceri, Bickford, Maplewood, Spring Oak, Compass, and Omega. Backed by world-class investors.

About the Role

We're looking for a Staff Software Engineer to join our team at a critical moment in our growth. This is a senior technical leadership role with broad influence over architecture, engineering culture, and how we build, working closely with the CTO and cross-functional leadership to shape the direction of the product and the team.

Responsibilities

  • Set the technical direction for core systems, owning architectural decisions that span multiple teams and product areas
  • Drive alignment on engineering standards, patterns, and best practices across the organization
  • Lead complex, ambiguous projects from problem definition through delivery, often before the path is clear
  • Partner with product and business stakeholders to translate long-term goals into a coherent technical strategy
  • Identify leverage points in the stack and org where investment will compound: tooling, infrastructure, process, and culture
  • Mentor and raise the bar for engineers across the team through code review, design feedback, and direct collaboration
  • Represent engineering in cross-functional planning, bringing a systems-level perspective to product and operational decisions

Skills and Qualifications

  • 10+ years of software engineering experience, with a track record of technical leadership at scale
  • Demonstrated ability to own and drive org-wide technical initiatives, not just individual projects
  • Deep backend expertise with strong familiarity in Node.js, TypeScript, and modern cloud-native architectures (AWS preferred)
  • Experience in fintech or similarly regulated, complex-domain environments strongly preferred
  • Comfortable operating at multiple altitudes, able to write production code and influence system design in the same day
  • Strong written and verbal communication; able to make technical tradeoffs legible to non-technical stakeholders and drive consensus among engineers
  • BA/BS in Computer Science or related field, or equivalent experience
  • Preferred candidates based in New York or San Francisco
  • On-site 3 days a week in our office

Our Values

These aren't words on a wall. They're how we hire, give feedback, and make decisions every day.

  • Care: The person behind the problem always comes first.
  • Intellectual Honesty: Hard truths said early.
  • Own the Outcome: We are all drivers, not passengers.
  • Bias for Action: Bold moves, urgent execution.
  • Precision Matters: We get it right because it matters.
  • Play to Win: We find a way or make one.

Why Sunbound

If you're looking for a place where your work actually moves the needle, you found it.

We move fast, hold a high bar, and care deeply about doing things right. If that's how you're wired, you'll love it here. You'll be surrounded by people who are sharp, humble, and genuinely energized by the mission. A team that shows up for each other, celebrates wins loudly, and has real conversations early.

The impact is real too. Every feature shipped, every process improved, every customer supported has a direct effect on seniors and the families navigating one of the hardest transitions of their lives. That's not a marketing line. It's why people choose to stay.

And the benefits match the ambition:

  • Competitive comp with equity so you own a piece of what you're building
  • 90% of your medical premium covered
  • Fully paid parental leave
  • Unlimited PTO - and we actively encourage you to use it. Well-rested people do better work, make better decisions, and stay longer. Taking care of yourself isn't a perk here, it's part of the job
  • An AI-native environment where we trust you to do your best work

We're building something special here. Come be part of it.

Equal Opportunity Employment

We are an equal opportunity employer. We welcome amazing people from all backgrounds, experiences, abilities, and perspectives. If you need a reasonable accommodation during the application process, email us at apply@sunbound.ai đź’™

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sunbound’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...