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Lead Brand Designer

Remote (US, Canada, and Latin America)

SUPERHUMAN 👉

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years. Come shape the future of email, communication, and productivity!

BUILD LOVE 💜

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT 🚀

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE 🌟

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE 👩🏽‍💻👨‍💻

As our Lead Brand Designer, you’ll design and develop compelling, multi-channel creative collateral that aligns with and amplifies marketing strategies aimed at driving demand generation and elevating brand awareness for Superhuman. This includes:

  • Concepting and executing assets across digital, social, email, web, paid media, events, and sales enablement
  • Collaborating closely with cross-functional teams—including marketing, product, and sales—to ensure visual consistency, high-quality storytelling, and a user-centric approach across all touchpoints
  • Leveraging data and feedback to iterate on creative and optimize performance.

Outcome #1: Make Superhuman the #1 AI-powered Email App for high-performing Teams by refining and evolving our visual brand.

  • Communicate Superhuman’s brand and product story effectively to our customers (consumer and business)
  • Define and execute a cohesive Superhuman brand language internally and externally
  • Manage relationships with design and marketing vendors and agencies; provide feedback and guidance

Outcome #2: Scale Volume & Velocity of High-Intent Self-serve Users through a multi-channel program strategy that leverages compelling collateral and creative.

  • Conceptualize and execute marketing campaigns, web experiences, motion graphics projects, advertisements, and social creatives
  • Work with engineering, community, and social marketing teams to ship remarkable quality designs
  • Collaborate with marketing, product, and design teams to design digital communications across customer touchpoints, and launch announcements that support new products and features

Outcome #3: Support the growth of the Demand Engine through remarkable quality demand assets and collateral.

  • Develop process to effectively plan, strategize and support marketing and acquisition goals
  • Partner with the demand generation leader to execute pillar assets and support collateral used to drive prospect leads. This includes ebooks, infographics, custom landing pages, and other high-intent marketing collateral.

SOUND LIKE YOU? 🙌

  • Experience: 7+ years of professional working experience in relevant design roles, with an emphasis on brand design.
  • Brand Strategist: You can translate positioning into cohesive visual narratives that resonate with target audiences and drive recognition. You're skilled at evolving brand systems across multiple channels.
  • Campaign Designer: You excel at conceptualizing and executing high-impact campaigns across web, email, social, and paid channels that support both awareness and conversion goals.
  • Strategic Prioritizer: You can evaluate competing requests based on business impact, efficiently managing resources while maintaining a proactive, solutions-first approach in a fast-paced environment.
  • Cross-functional Connector: You thrive as a bridge between teams, ensuring cohesive storytelling while championing the value of design in driving business growth and customer experience.
  • Systems Builder: You create scalable frameworks for recurring asset development that increase efficiency without sacrificing quality or brand consistency.
  • AI Enthusiast: You believe AI will revolutionize both how we work and the experiences we create for our customers. Driven by passion and curiosity, you embrace AI to up-level your team's productivity and impact, creating delight, delivering exceptional quality, and embracing the extraordinary in everything you do.
  • Curiosity: You love exploring new ideas and solutions across technology and user-centric design. You are a perpetual learner, constantly seeking out new insights and industry trends to add to your repertoire of ideas and solutions. You are exceptionally curious about technology, design, product, and people.
  • Learning: You thrive in ambiguity and are excited by the opportunity to validate hypotheses and drive clarity through experimenting and learning from assumptions.
  • Delight & Empathy: You understand how customers think and care deeply about their journey. You can accurately predict how changes will make them feel. You enjoy creating delight.
  • Excellent Communication: You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with your colleagues and peers.
  • Appreciation of Quality: The details and nuances of your work, especially in design, are important to you. You are enthusiastic about your favorite products and can articulate why they're incredible. You are excited to build a premium brand.
  • Location: We're open to you joining us in our San Francisco office, or from a home office anywhere in North America/South America.

SALARY INFO 💸

The Lead Brand Designer role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our US-based salaries for this role range from $130,000-$155,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS 🎁

Taking Care of Your Future 🙏

  • Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
  • Voluntary insurance: short-term disability, long-term disability, and life insurance.
  • 🇺🇸 US-based employees: 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
  • 🇨🇦 Canadian-based employees: A stipend for your RRSP up to 3% of your salary.
  • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off 🏝

  • Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
  • 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
  • Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

  • $3000 per year towards your professional development.
  • Free access to Calm and Aaptiv.
  • Allyship education program to help build your best self.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

  • MacBook Pro laptop for your work.
  • Standard setup with monitor, keyboard, and mouse/trackpad.
  • $1000 budget to make your workspace your own.
  • $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal-opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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