Back to jobs

Partner Systems & Analytics Specialist 

Chicago, Illinois, United States

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

The Partner Systems & Analytics Specialist owns the technology stack, data infrastructure, and reporting capability for Syndigo's Alliance organization. This is a service role: the rest of the Alliances team depends on this person for the systems, data, and dashboards that make commercial and operational decisions possible. The role spans platform ownership (selection, implementation, maintenance), Salesforce integration and data alignment, and the ongoing development of partner-specific reporting across commercial and operational dimensions.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

Platform Ownership 

  • Own the full lifecycle of Syndigo's partner technology stack — including Impartner (PRM), Crossbeam, and any additional partner-specific tools — covering selection, configuration, implementation, maintenance, and deprecation decisions.
  • Serve as the internal product owner for partner platforms: manage vendor relationships, renewals, and roadmap alignment; escalate integration failures and drive resolution.
  • Evaluate and recommend changes to the partner tech stack as business needs evolve; build the business case for platform investments or migrations. 

Salesforce Integration & Data Alignment 

  • Own the Salesforce connection for the Alliances org — including the Partner Deal custom object, deal registration workflows, and field-level configuration required for partner pipeline attribution.
  • Serve as the primary liaison between the Alliances team and Syndigo's Salesforce administrators and Sales Ops organization; translate partner program requirements into Salesforce configuration and custom development.
  • Write and maintain APEX triggers, flows, and custom objects as required to support partner-specific Salesforce functionality.
  • Ensure partner-sourced and partner-influenced pipeline is accurately reflected in Salesforce and reconciled against data from Impartner, Crossbeam, and other source systems.
  • Coordinate with Sales Ops, Finance, and other departments to align partner data definitions, attribution models, and reporting standards across systems. 

Reporting & Analytics 

  • Build, maintain, and continuously improve the Alliances team's reporting suite — covering partner-sourced ARR, partner-influenced pipeline, deal registration volume and velocity, partner certification rates, and partner health indicators.
  • Develop and maintain dashboards for commercial leaders (Partner Managers, VP Partner Commercial) and operational stakeholders (Partner Operations, Partner Enablement).
  • Produce regular cadenced reporting for leadership including weekly pipeline reports, monthly partner performance summaries, and quarterly ecosystem health reviews.
  • Identify data gaps, inconsistencies, and attribution errors proactively; fix them before they surface in leadership reporting.
  • Create and maintain thorough documentation on analytics reporting and processes. 

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

  • 7+ years in a systems, analytics, or RevOps role in B2B SaaS with direct Salesforce responsibility.
  • Salesforce developer-level proficiency: APEX, custom objects, flows, process builder, and integration architecture.
  • Demonstrated experience building and maintaining integrations between Salesforce and third-party SaaS platforms (PRM, account mapping, or equivalent).
  • Strong analytical capability: can build a dashboard from scratch, identify data quality issues, and translate business requirements into reporting logic without handholding.
  • Familiarity with partner ecosystem data concepts: deal registration, partner attribution, co-sell pipeline, account mapping (Crossbeam or equivalent experience a strong plus).
  • Experience with PRM platforms (Impartner preferred) is a plus.
  • Comfortable operating as an internal service provider — responsive, documentation-oriented, and able to manage competing requests from multiple stakeholders. 

Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is Bonus Eligible.

For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.

 

Budgeted Salary Range is:

$72,000 - $90,000 USD

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Create a Job Alert

Interested in building your career at Syndigo? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Syndigo’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.