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Product Manager

New York, NY (Remote)

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an Product Manager to join our Product team. The Product Manager is responsible for driving the success of the product by overseeing the entire project management process, from ideation to execution. They lead the development and implementation of features and initiatives aimed at enhancing the user experience and achieving business goals. The Product Manager maintains a prioritized product backlog, defines key product problems, sets measurable success metrics, and monitors progress throughout the product life cycle. They also leverage data-driven insights to break down complex challenges into actionable projects, collaborating with cross-functional teams such as design, engineering, and data science to deliver impactful solutions. The Product Manager ensures alignment across teams, articulating the needs of stakeholders to drive the development of optimal product solutions. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.

What You’ll Do

  • Project Management
    • Lead the ideation and execution of features and initiatives that drive user engagement and product outcomes.
    • Develop and maintain a prioritized product backlog that aligns with business and user goals and strategy.
    • Own the product life cycle, from defining key product problems to identifying key performance indicators (KPIs) and monitoring results of experiments and product enhancements.
    • Use quantitative and qualitative data to break down complex challenges and systems into actionable projects and solutions. 
  • Product Management
    • Analyze web analytics, consumer feedback, and data to identify potential product enhancements.
    • Work closely with engineers to guarantee product functionality and performance.
    • Compile progress reports and deliver presentations to stakeholders on project updates.
    • Generate innovative product concepts aligned with current and projected market trends.
    • Evaluate customer feedback to inform product development strategies.
    • Conduct comprehensive quality assurance testing for all products and features.
  • Collaboration
    • Collaborate with cross-functional teams (such as data science, UX design, and UX research) to ensure optimal product development and user experience.
    • Understand and articulate user needs and pain points, working with designers, engineers, and other stakeholders to ensure alignment and drive effective solutions.
    • Collaborate with the Director, Product Management and stakeholders to align products with strategic visions.
    • Coordinate with the marketing team to incorporate new features into marketing materials.
    • Performs other related duties as assigned.

About You 

  • Bachelor's degree in a relevant field such as Computer Science, Engineering, Business Administration, Marketing, or a related field is required.
  • 4+ years of experience in product management or similar product role.
  • 4+ years experience using product management tools such as JIRA, Trello, Asana, or similar project management software.
  • Proficiency in compiling project status, risk management, and marketing reports.
  • Understanding of software development processes and methodologies like Agile, Scrum, or Kanban is preferred.
  • Basic knowledge of coding languages (e.g., HTML, CSS, JavaScript) is preferred.

Benefits 

  • Comprehensive Medical, Dental and Vision plans
  • Pre-tax benefits: HSA/ FSA
  • 401k Retirement Savings Program with matching up to 4%
  • Voluntary benefits including disability, basic life or pet insurance, etc.
  • Monthly Wellness Stipend to promote mental and physical self-care
  • Flexible PTO and Remote First Environment
  • Regular team events, including Wellness Workshops and Team Building Events
  • Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! 

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The base salary range for this role is between $130,000 - $180,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. 

Why Talkspace? 

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse  “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

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