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Security Systems Administrator

Remote - United States

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

The Security team is responsible for and committed to securing all things at TRM. From our customers to our code, and everything in between, the security team is involved in all aspects of the business. We are looking for a Security Systems Administrator to join our growing team, enhancing the daily operations of TRM’s IT infrastructure and services. You’ll work on securing our corporate software, services, tooling, and infrastructure, having a critical part in our security posture at TRM.

The impact you will have:
  • Provide operations support and maintenance for cloud environments, SaaS applications, and related information security technology assets.
  • Work with management to define the appropriate standards, policies, procedures, and technologies.
  • Deploy endpoints to our remote workforce
  • Develop and maintain technical support/knowledge base.
  • Develop Service Level Agreements to set expectations and measure performance.
  • Serve as the point of contact for internal and 3rd party compliance teams to ensure transparency, respond to questions, and gather supporting evidence.
  • Schedule hardware and software upgrades and maintain them in accordance with established policies, procedures, and SLAs.
  • Resolve security incidents to support availability requirements.
  • Develop and maintain installation, operations, and configuration procedures.
  • Assist with the secure integration of cloud applications and infrastructure.
  • Assist with implementing highly-available hardware and software systems across multiple operating systems.
What we’re looking for:
  • Experience supporting applications, desktop and mobile devices, and related IT infrastructure solutions in a cloud-only organization
  • A long history of providing excellent customer service
  • Experience applying a risk-based approach to decision making
  • Ability to distill a technical topic down for a wide audience
  • 2+ years of experience administering a Google Workspace or Office365 environment with Administrator access
  • Experience with device management software, such as Jamf, Microsoft Endpoint Manager, etc.)
  • Experience applying a risk-based approach to decision making
About the Team:
  • The culture of our team is built on mutual respect, where everyone's opinion is valued and heard.
  • We prioritize flexibility and efficiency, always seeking smarter ways to work without compromising quality.
  • Transparency is at the heart of how we operate, both within the team and with the business, as we focus on clearly communicating and addressing cyber risks.
  • Our collaborative approach ensures that we not only mitigate these risks but also align our efforts with business goals to protect and drive success.
Time Zones:
  • Eastern Standard Time (EST - GMT-4)
  • Pacific Standard Time (PST - GMT-7)
  • Central European Summer Time (CET - GMT+2)

The following represents the expected range of compensation for this role:

  • The estimated base salary range for this role is $130,000 - $143,000.
  • Additionally, this role may be eligible to participate in TRM’s equity plan.
  • Please note – we factor in the different costs for geographies outside the United States.

 

Life at TRM Labs

Leadership Principles

Our LPs are foundational elements of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.

  • Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
  • Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
  • Inspiring Colleague – We value humility, candor, and a one-team mindset.

Accelerate your Career 

Join a mission-driven team of industry leaders and make a real-world impact—disrupting terrorist networks, recovering stolen funds, and more. At TRM, you will:

  • Work alongside top experts and learn every day.
  • Embrace a growth mindset with development opportunities tailored to your role.
  • Take on high-impact challenges in a fast-paced, collaborative environment.

Thrive as a Global Team 

As a remote-first company, TRM Labs is built for global collaboration.

  • We cultivate a strong remote culture through clear communication, thorough documentation, and meaningful relationships.
  • We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration.
  • By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values.

Join our mission!

We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description— we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.

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TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

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