Business Development Representative

Trusted is the leading digital labor marketplace and workforce management solution for the healthcare industry. We are headquartered in San Francisco but we’ve taken a digital-first approach to building our workforce and the majority of our team resides across the US and abroad.

Trusted was founded in 2017 with a focus on the largest profession in healthcare: nursing. Since then, we’ve taken a process dominated by recruiters and phone calls and converted it to a fully digital experience, connecting nurses directly to job opportunities and handling benefits, payroll, onboarding, and compliance. Our platform provides full employer of record services for employers in all 50 states and the District of Columbia.

In 2020, we launched our proprietary staffing platform, Works. Works helps hospitals solve one of their biggest challenges: filling every shift in an environment where demand for healthcare services and labor costs are increasing exponentially. With Works, facilities can create their own on-demand nursing workforce and manage all the details from a single system. Using predictive insights and recommendations, Works helps hospitals react to fluctuations in demand, while its staffing marketplace creates competition to fill open job requisitions with high-quality, active talent.

Trusted has support from top institutional investors such as Craft Ventures, Felicis Ventures, StepStone Group, and Founder Collective, as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, Town Hall Ventures, and Healthbox. Most recently we closed a $149 million Series C round to fund our next stage of growth.

What we’re looking for:

As a Business Development Representative (BDR), you will identify and generate new business opportunities for Trusted. This strategic role requires a proactive, results-driven individual who excels at building relationships and managing complex sales processes. You will work closely with the sales team to qualify leads, engage with prospects, and contribute to the company's growth by developing new business.

Your responsibilities:

• Lead Generation: Identify and prospect new business opportunities within assigned territories or industry segments using various methods, including cold calling, email outreach, social selling, and networking.
• Qualification: Qualify leads through research, discovery calls, and strategic questioning to ensure that prospects align with the company’s target audience and product offerings.
• Pipeline Development: Build and maintain a healthy sales pipeline by engaging with potential clients, setting appointments, and scheduling product demos for Account Executives.
• Collaboration: Work closely with the sales and marketing teams to align messaging, refine lead generation strategies, and ensure a seamless handoff of qualified leads.
• Sales Strategy: Participate in strategic sales planning sessions to help identify new market opportunities and refine prospecting strategies.
• Reporting: Maintain accurate and up-to-date records of all sales activities, including prospect interactions, lead status, and sales forecasts, in the company’s CRM system (e.g., Salesforce).
• Client Engagement: Nurture relationships with prospects through follow-ups, personalized outreach, and by providing timely and relevant information.

Who you are:

• Clear Communicator. You excel at talking to others to convey information effectively, and have the ability to understand and interpret the speech of others. 
• Active Listener. You give your full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Socially Perceptive. You are aware of others' reactions and understanding why they react as they do.
• Critical Thinker.  You use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

You have:

• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent experience.
• 2+ years of experience in a sales, account management or business development role, preferably in B2B sales or SaaS.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport quickly.
• High level of motivation, self-discipline, and a proactive attitude.
• Strong problem-solving skills and the ability to handle objections effectively.
• Proficient with CRM software (e.g., Salesforce, HubSpot) and MS Office.

We offer:

• Paid vacation & sick time, paid family leave, and flexible work hours
• Employer-paid health insurance, vision, and dental
• Employer-paid life insurance
• Mindfulness and fitness reimbursement
• Monthly cell phone reimbursement
• Employer-sponsored 401k
• Variable compensation plan

Trusted Health provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email hello@trustedhealth.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.

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