Job Application for Consultant, ServiceNow at West Monroe

Are you ready to make an impact?

We are seeking a motivated and detail-oriented Junior ServiceNow Consultant to join our team. This entry-level role is ideal for recent graduates who are interested in IT service management, enterprise platforms, and digital workflow solutions. You will work alongside experienced consultants to design, configure, and implement ServiceNow solutions that improve business processes and user experience.

Key Responsibilities

Assist in the configuration and customization of the ServiceNow platform (e.g., ITSM, CSM and FSO modules)
Support senior consultants in gathering and documenting business requirements
Participate in solution design sessions and translate requirements into technical configurations
Help develop workflows, forms, and basic scripts within ServiceNow
Perform system testing, debugging, and quality assurance activities
Provide support during deployments and post-implementation activities
Create and maintain documentation, including user guides and process flows
Collaborate with cross-functional teams including developers, business analysts, and stakeholders

Basic Qualifications

Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or a related field
Strong interest in enterprise software, IT service management, or consulting
Understanding of databases, workflows, or object-oriented programming concepts
Familiarity with JavaScript, HTML, or similar technologies is a plus
Strong problem-solving, analytical thinking skills and attention to detail.
Excellent written and verbal communication skills

Required Qualifications 

Bachelor’s degree in progress, with an expected graduation date between December 2025 and July 2026 
Legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)    
Reside within 50 miles of your assigned office prior to your start date; our culture emphasizes team collaboration within a hybrid work model  
Ability and willingness to travel Monday – Thursday (up to 50%); travel expenses covered by West Monroe

Other consultancies talk at you.
At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our company disclosures regarding use of artificial intelligence during the hiring process. West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 

Create a Job Alert

Interested in building your career at West Monroe ? Get future opportunities sent straight to your email.

First Name

Last Name

Country

Phone

Location (City)

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

School

Select...

Degree

Select...

Discipline

Select...

End date month

Select...

End date year

What is your legal first name?

What is your legal last name?

Address Line 1:

Address Line 2:

City:

State:

Select...

Postal Code:

Are you legally authorized to work in the US now and in the future for any employer without visa sponsorship?

Select...

Are you currently in one of these sponsored statuses: O-1, TN, H1B1, H1B, E3?

Select...

Are you currently in student (F-1) or Trainee (J1) status and/or have work authorization under CPT, OPT or STEM OPT?

Select...

Are you related to a West Monroe employee?

Select...

What counts as being related?

This includes parents, siblings, spouses/partners, step-family, in-laws, grandparents, aunts/uncles, or cousins.

Friends, classmates, teammates, or people you just know socially don’t count.

Have you previously worked at West Monroe?

Select...

Have you ever been employed by or had any form of professional relationship with a client of West Monroe?

Select...

What counts as a professional relationship? This could look like:

You were employed by the client (even as an intern or temp)
You worked for another company but did projects or tasks for the client
You provided services to the client through a staffing agency or contractor role

Things like going to the same school, knowing someone socially, or meeting them at an event don’t count as a professional relationship.

Are you currently subject to a non-compete, non-solicitation, employment agreement or any other obligation with another employer that could affect your ability to perform the job for which you are applying?

Select...

Consultants are expected to work full-time (40 hours per week) and work from a West Monroe office a minimum of two days a week. Are you able to commit to a full-time, hybrid role?

Select...

This role requires travel up to 50% of the time, typically Monday through Thursday. All travel expenses are covered by West Monroe. Are you willing and able to meet this travel requirement?

Select...

Are you willing and able to relocate to the location in which you applied for? Please note that West Monroe does not provide relocation or housing assistance.

Select...

Please indicate any special circumstances we should be aware of regarding your practice preferences or more details on your geographic flexibility (optional).

We may contact you via SMS or WhatsApp to provide updates on your application status. Please select yes if you agree. If you select no, we will contact you via the email address you provided.

Select...

What is your overall, total GPA?

Select...

Which of the following best describes your major?

Select...

Is your graduation date between December 2025 and July 2026?

Select...

Please upload your unofficial transcript.*

Accepted file types: pdf, doc, docx, txt, rtf

Linkedin Profile

How did you hear about West Monroe?

Select...

Please review our current policy regarding use of generative artificial intelligence during the application process.

Select...

https://www.westmonroe.com/ai-use-policy

I certify that the information I have provided in this application is true, complete, and accurate to the best of my knowledge. I understand that any false statement, misrepresentation, or omission may result in West Monroe withdrawing my application from consideration, withdrawing an offer, or, if I am hired, taking disciplinary action up to and including termination of employment. These actions may be taken regardless of when the information is discovered and are subject to applicable law.

Select...

Candidate Demographics/Self-Identification Questions

At West Monroe, we are committed to promoting equality and encourage all our employees to bring their full selves to work – it’s a critical step towards fulfillment and belonging. In an effort to better understand our employees, help support them meaningfully, and comply with EEOC reporting requirements, we encourage all employees to take a few minutes to self-identify.

Your participation is 100% voluntary, but we encourage you to participate in support of our I&D programs.

Note: Individual demographic information will be accessible only to employees who require access to perform their job. All employees with access to individual demographic data will be instructed to maintain the confidentiality of the data. Any information that you choose to provide will not be considered by West Monroe for employment purposes and will be treated as personal and confidential. Aggregated data that does not identify individual demographic information may be reported internally or externally as part of our I&D program.

With which gender identity do you identify?

Select...

Please select your ethnicity.

Select...

Which racial categories best describe you? Select all that apply.

Select...

Please indicate whether you are a veteran.

Select...

Consultant, ServiceNow

Other consultancies talk at you.At West Monroe, we work with you.

Apply for this job

Candidate Demographics/Self-Identification Questions

Other consultancies talk at you.
At West Monroe, we work with you.