Bilingual Medical Receptionist

Zarminali Pediatrics is building the nation's leading pediatric multispecialty group, focused on supporting families to shape healthy futures for their children – from birth through adulthood – by completely transforming the way pediatric care is delivered nationwide. We are tackling today's challenges of increased administrative burden on clinicians and a siloed approach to pediatric care through intentional design of care delivery, enhanced by leading technology and collaborative, expert care teams.  

Our name, inspired by our founder's daughter's name – Zarmina – means “something that is more precious to you than gold”. We couldn’t think of anything that better represents the way parents and caregivers hold the relationship with their children as the most valuable gift, and how we at Zarminali approach care for each child with equal reverence.

We strive for a healthier future for pediatric patients and a happier future for pediatric clinicians nationwide, and we are looking for people to join us in achieving this vision. If you are eager to join a growth stage company and be part of the early team that is shaping the foundation of both the company and the delivery of pediatric care, then this opportunity might be for you!

POSITION OVERVIEW:

Zarminali Pediatrics is seeking a compassionate, service-driven, and highly organized Bilingual Receptionist to join our foundational team in Henderson, Nevada. In October 2025, Zarminali Pediatrics partnered with Wee Care Pediatrics, a well-established and trusted name in the community for over a decade. Now united under the Zarminali name, we are building on Wee Care Pediatrics’ strong roots to shape the future of pediatric care in the region and across the state.

As the first point of contact for our families, you will play a vital role in creating a warm and positive experience from the moment patients walk through our doors. Because many of the families we serve are multilingual, bilingual proficiency is required to ensure every patient feels welcomed, understood, and supported.

Our commitment is to deliver a fun, friendly, and memorable visit for every child—and we want you to feel that same sense of belonging and purpose as part of our Wee Care work family.

WHAT YOU’LL DO:

• Greet patients and families with warmth, professionalism, and exceptional customer service
• Check patients in and out, ensuring accurate demographic and insurance information
• Provide bilingual support to families during check-in, check-out, and throughout their visit
• Answer and route incoming phone calls, responding to general questions and appointment-related inquiries
• Support scheduling needs using our electronic system (Tebra), including appointment confirmations and adjustments
• Collaborate with clinical staff to ensure smooth patient flow and timely coordination
• Maintain confidentiality in alignment with HIPAA and organizational policies
• Assist with administrative tasks such as scanning, filing, and maintaining front desk organization
• Support families by addressing concerns, resolving issues, and ensuring a high-quality clinic experience

WHAT YOU’LL NEED:

• Bilingual proficiency required (English + Spanish preferred)
• Previous experience in a medical or dental office preferred
• Strong customer service skills and the ability to build rapport with children and families
• Excellent communication and interpersonal skills
• Strong organizational skills and high attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with medical terminology is a plus
• Demonstrated ability to work effectively within a team
• High school diploma or equivalent required

WHAT WE OFFER:

• A warm, supportive, and mission-driven team environment
• The opportunity to make a meaningful impact on the patient and family experience
• Professional development and growth opportunities within a growing pediatric organization
• Competitive compensation and benefits package

At Zarminali Pediatrics, we are committed to our empowering clinicians and team members to deliver better pediatric care, altogether. This commitment requires building an inclusive culture and a team that represents the diverse communities we serve. 

We believe that when people from all backgrounds, experiences, and perspectives come together, we create a stronger team and better care for our patients and their families. We realize the importance of an environment where clinicians and team members feel cared for, supported, and valued. We believe in the basics: treating everyone with kindness, respect, and fairness.

We do not tolerate discrimination or harassment of any kind. This includes, but is not limited to, race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

We recruit and hire based on skills, talent, and potential, ensuring everyone has a fair chance to succeed. Together, we strive to build an inclusive and welcoming space where we can achieve our goal of building a happier future for the pediatric workforce.