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Software Engineer - Ops Execution

Guadalajara, Remote Mexico

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

As a Software Engineer II, you will play a vital role in developing new features & products and helping to maintain and update our enterprise products. Working collaboratively with other talented engineers as an empathetic system thinker, you will continue to evolve our platform.

Our software stack leans heavily on JSON, HTML5 and Javascript. We extensively use Backbone & React in the frontend, connected to a Python/Django backend, with MySQL and Mongo for persistence. Our hybrid iOS and Android apps are also fully written with HTML and Javascript to round out our end-to-end JSON based stack.

The Zenput Core Platform teams own the full-stack web application that powers our customer experience across web and mobile devices. Everything from APIs to storage indexes to IE quirks, unit tests to integration tests, and greenfield features to spelunking in legacy code.

You’ll be building new customer-facing functionality and continuing to improve the stability and scalability of Zenput.

What you’ll do as a Software Engineer

  • Using our entire technology stack to develop new features and applications for the Zenput platform, including web and mobile UI’s, commenting and messaging, webhooks and APIs, as well as expand capabilities in our mobile applications.
  • Contribute to and influence design and development decisions
  • Work in an agile environment, quickly and incrementally delivering value to our customers using tools from the SCRUM toolbox and using tight feedback loops with customers, products, and quality.
  • Maximize our velocity and minimize risk by using TDD/CI and other DevOps best practices.
  • Use Jira, Slack, and Zoom to communicate with your team and leadership.

What we’re looking for

  • Ability to effectively communicate complex technical concepts and information in English, both verbally and in writing, with clarity and precision.
  • Great communicator and an outstanding team player. Bias towards over-communicating and asking questions.
  • Desire to be part of a team, need to understand and shape organizational culture, and deep belief that the only way for them to be successful as an individual is for the team to be successful.
  • Curious and intentional about both mentorship and self-development
  • CS/CIS/Systems Mentality
  • Adoption of CI, DevOps principles, and a focus on quality
  • A deep understanding about request life cycles, system architecture, and user behavior
  • Strong understanding of software design fundamentals and algorithms
  • Experience with Agile/Scrum methodologies and associated tools & principles
  • MySQL/Postgres/RDBMS experience. (Just using ORM's doesn't count)
  • Ability to design and implement the right technical solution for the right problem at the right time (i.e. you don't over-engineer, but you do thoroughly consider the constraints)
  • Someone fun, interesting, and likes to build and hack. Not just software!

Nice to haves

  • 2+ years of relevant (~full stack / web) work experience
  • Specific experience with our tech (React, Django, Javascript, Python, NoSQL, Mobile Development, AWS)
  • Experience working remotely
  • Experience with DevOps
  • Experience working with hardware (mobile devices, embedded hardware)
  • Expertise in and experience developing enterprise products and web products at scale
  • Experience with distributed systems, complex user interfaces, or other challenging engineering problems
  • Open source contributions
  • You’ve helped make your work environment fun, and it’s important to you.
  • You’ve built great relationships with coworkers in the past and want to keep doing it.
  • You care similarly about building great software and building great relationships with other people.
  • You’re interested in the technical problems we are solving.
  • You’re interested in the types of business problems we are solving.

What you'll get

  • Great mission-driven team members from diverse backgrounds with a strong company culture
  • Competitive pay
  • Vacation days (with premium)
  • Flexible PTO
  • Paid company holidays
  • Yearly team off-sites
  • International travel opportunities
  • Major medical, life, and disability insurance
  • Savings fund
  • Food vouchers
  • Christmas bonus (30 days)
  • Wellness benefits
  • Work in an open environment on solutions that are reshaping the way businesses operate
  • Fun team events
  • Ability to have a big impact
  • Fitness reimbursement
  • Learning & development funds

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

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