Job Application for Senior Data Product Manager at Embroker

Who we are at Embroker

Embroker is the radically simple destination for industry-tailored commercial insurance. Our mission is to make it radically easier for businesses to get the right coverage at the best price. With a technology-first, customer-centric approach, Embroker is changing how businesses protect themselves, their staff, and their customers. In 2015, Embroker has raised over $150M in funding from leading fintech investors.

POSITION CAN SIT REMOTELY IN THE US & CANADA (BRITISH COLUMBIA, ONTARIO, ALBERTA)

*BASE SALARY: $150K - $210K USD // $170K - $220K CAD

Position Overview

The Senior Product Manager - Data is a key role that works collaboratively across the organization and with customers to deliver market competitive, compelling and differentiated commercial products. The Senior Product Manager will leverage design thinking to lead the charge in creating innovative and user-centric digital solutions. This role is responsible for the development and enhancement of a specific application or suite of applications. By applying design thinking principles, the Senior Product Manager will steer product strategy, enhance user experiences, and contribute to the overall success of the product.

Job Duties

Lead the end-to-end development of AI features, including defining use cases, coordinating with AI/ML teams on model development, overseeing integration into the product, and managing the iterative improvement process based on real-world performance and user feedback.
Drive the development of data products that enhance decision-making processes, automate underwriting, improve risk assessment, and optimize claims processing.
Orchestrate the end-to-end product development lifecycle for AI and data features, from ideation and prototyping to launch and post-launch optimization.
Translate complex data science and AI concepts into clear, actionable product requirements and user stories that address specific insurance industry challenges
Collaborate with stakeholders to gather and prioritize platform requirements, defining outcomes based on stakeholder input and market trends.
Work with UX/UI designers to create intuitive interfaces for data visualization and AI-powered features, ensuring accessibility for both technical and non-technical users.
Foster collaboration and communication across teams to meet product development milestones and to ensure unified vision and execution of the platform.
Utilize data and analytics to make informed decisions about platform features and optimizations.
Monitor key performance indicators (KPIs) and implement strategies for improvement.
Identify potential risks and challenges in platform development and implement risk mitigation strategies.
Stay informed about industry trends, competitor offerings, and emerging technologies.
Conduct market research to identify opportunities for platform enhancements and innovation.

Qualifications

Bachelor’s degree in Computer Science or related degree; or an equivalent combination of education and experience.
7+ years of enterprise software product management experience
3+ years demonstrated experience successfully translating complex business requirements into production-ready AI/ML solutions, with a proven track record of managing the full lifecycle of AI-driven features from conception to deployment.
Demonstrated expertise in data product development and AI/ML technologies, including implementing industry best practices and deploying production solutions.
Experience in delivering products that involve NLP and Data Modeling
Some knowledge of commercial insurance preferred but more importantly the attitude to learn fast and support the team
Experience with PAS (policy administration system) and digital insurance products is a plus
Strong understanding of core AI/ML concepts including natural language processing, machine learning models, and AI model deployment pipelines
Experience with AI model evaluation metrics, testing methodologies, and performance optimization
Proven track record of translating business requirements into AI-driven solutions and features
Understanding of data privacy regulations and compliance requirements for AI systems
Ability to adapt quickly to changes in workflow or prioritization
Excellent written communication skills with a focus on translating complex issues into simple, easy to digest documents
Experience in Agile methodology
Ability to work cross culturally on a global team
Prolonged periods of time sitting at a desk and working on a computer
Ability to perform at a high-level in a remote work environment

Our Values

The Embroker Pack lives by three core values that have taken us from an idea to a growing, well-funded player in the Insurtech space.

Pack First

We succeed and fail as one team. We optimize for what is best for our entire organization. We always assume positive intent.

Be All-In

We are 100% committed. We move fast and are proud of what we build. We attack challenges with relentless positivity.

Create Magic

We strive to amaze and delight at every touchpoint. We make our work fun through teamwork, play, and positive energy.

AT EMBROKER, EMPLOYEES COME FIRST. BENEFITS SUMMARY HIGHLIGHTED BELOW FOR US & CANADIAN EMPLOYEES.

US Employees

Medical - 5 plans to choose from including one with an employer funded HSA
Dental - Employer pays 100% of employee premium
Vision - Employer pays 100% of employee premium
Life and AD&D - Employer provided as well as additional voluntary
Short and Long Term Disability - Employer provided
Flexible Spending Accounts - Medical and Childcare
Accident
Critical Illness
Employee Assistance Program - Including dependents
Pet Insurance
401(k) with Employer Match
Unlimited Flexible Time Off (Vacation)
Sick Time
12-Weeks Paid Parental Leave
Work from Home Office Set-up Stipend
Paid Subscription for Wellable Wellness
Stock options

Canadian Employees

Medical
Dental
Vision
Life and AD&D
Long Term Disability
Employee Assistance Program

Additional portable insurance coverage is also available including:

Life
AD&D
Critical Illness

Additional benefits offered:

RRSP with Employer Match
Unlimited Flexible Time Off (Vacation)
Sick Time
Parental Leave with Salary Top-Up Program
Work from Home Office Set-up Stipend
Paid Subscription for Wellable Wellness
Stock options

First Name

Last Name

Phone

Location (City)

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Given this scenario, You need to analyze user engagement patterns across different AI features in your product. Write a SQL query to help identify the most and least used features over the last 30 days, including usage frequency and average session duration. Then explain how you would use this data to inform your product roadmap.

Describe a situation where you led the development of an AI/ML feature from conception to deployment. What was your approach to gathering requirements, working with technical teams, and measuring success? Please include specific metrics that demonstrated the feature's impact.

In your experience, what are the key considerations and challenges when translating complex business requirements into user-friendly AI-powered features? Share an example of how you successfully bridged this gap in a previous role.

Tell us about a time when you had to optimize an AI model's performance based on real-world feedback. What was your process for collecting and analyzing user feedback, and how did you work with data science teams to implement improvements?

Do you currently reside in the US or Canada?

What is your target base salary compensation expectations?

Senior Data Product Manager

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