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Operations Support Coordinator

Atlanta, Georgia

At Emerge by POWERX Edge, our people are at the heart of everything we do. Whether you’re designing distribution systems, testing protection & control relays, coordinating utility commissioning, or managing projects in the field, your work helps keep people, infrastructure, & systems safe & reliable.

 

As part of POWERX Edge, you’ll join a nationwide network of experts with opportunities for career growth, advanced certifications, and work on mission-critical electrical infrastructure projects.

ABOUT US 

At Emerge by POWERX Edge, as a transformative power delivery utility services team we have a clear mission: to keep people and infrastructure safe while delivering high-quality, reliable results. Our expertise spans protection and control field testing, commissioning of substation projects, and the engineering and coordination of power distribution system construction. We also provide precision wiring terminations on control panels and relay equipment within substations.  

What sets us apart is more than our technical expertise. It’s our culture. Safety and people always come first, while excellence is the benchmark on every project. Backed by POWERX Edge, we bring the scale of a nationwide leader together with the care and focus of a specialized team. 

At Emerge, we don’t just deliver projects, we create impact. Whether you’re an engineer designing distribution networks, a field specialist testing relays, or a project manager coordinating commissioning, your work protects people and strengthens communities. 

Join a team that’s Powered by Excellence and take your career to the next level. Contact us today to learn more! 

 

OUR EMERGE PERKS  

  • Competitive Pay
  • Incentives for Certifications
  • Referral Bonus Program
  • Tuition Reimbursement
  • Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
  • 401k program with a company match
  • Performance Program
  • Paid Parental Leave
  • PTO including Wellness Days and Paid Holidays
  • And much more!

 

Job Summary: 

The Administrative Operations Support Coordinator provides high-level administrative and operational support to the Operations Manager, helping ensure the efficient execution of business processes, client compliance requirements, and internal coordination efforts. This role serves as a key organizational resource, managing documentation, tracking critical deadlines, and facilitating communication across departments. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while supporting a fast-paced operations environment. 

 

Supervisory Responsibilities: 

  • None. 

 

Duties/Responsibilities: 

Administrative & Operational Support 

  • Provide direct administrative support to the regional office, including local correspondence, employee support and coordination of operational activities.  
  • Prepare reports and documents to support business operations.  
  • Maintain organized records, files, and documentation for easy retrieval and audit readiness.  

 

People & Asset Coordination 

  • Support onboarding and offboarding activities by coordinating with Human Resources and department managers. 
  • Coordinate with the Operations Manager to ensure accurate tracking of company vehicle records, registrations, and insurance.  
  • Coordinate with department managers to place orders for PPE and office apparel as needed. 

 

Marketing, Conferences & Events Coordination 

  • Coordinate logistics for conferences, industry events, and internal meetings, including registrations and scheduling.  
  • Collaborate with Marketing to support the development and distribution of presentations and marketing materials.  
  • Participate in monthly Ops Support meetings with the Marketing department.  

 

Calendar & Deadline Management 

  • Maintain and update the regional business calendar, including internal milestones such as planning cycles, industry events, training, etc.  
  • Ensure the Operations Manager is informed of upcoming priorities and deadlines. 

 

Client & Compliance Support 

  • Assist the Operations Manager in compiling responses to client Requests for Qualifications (RFQs) and Statements of Qualifications (SOQs), ensuring accuracy and timely submission.  
  • Assist the Operations Manager in maintaining and updating employee and transient cyber asset records to support client NERC CIP compliance requirements.  
  • Assist the Operations Manager in tracking client Certificate of Insurance (COI) requirements, ensuring timely renewals and submissions.  

 

Business Operations & Reporting 

  • Assist in coordinating business planning activities and tracking key deliverables across departments.  
  • Assist in identifying and resolving invoicing data discrepancies. 
  • Support invoicing efforts by creating and submitting invoices via NetSuite and client portals, as needed. 
  • Provide cross-office support during peak periods or as availability permits. 

 

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs. 

 

Attributes/Abilities: 

  • Must have a satisfactory background check. 
  • Good organizational and time management, and customer service skills. 
  • Ability to multitask. 
  • Problem-solving while meeting deadlines. 
  • Effective written and verbal communication skills. 
  • Ability to work independently while supporting a team-oriented environment. 
  • Have an understanding of billing software. 
  • Computer proficiency (Microsoft, Adobe Pro). 
  • Ability to maintain internal and external relationships. 

 

Experience and Education: 

  • High school diploma/GED is required. 
  • Bachelor’s Degree is preferred. 
  • 3-5 years of relevant experience is preferred. 

 

Physical Requirements: 

  • This is an office desk position with no significant physical exertion required. 
  • Minimal local travel; must have reliable transportation, possess a valid driver’s license, and be insurable. 
  • Ability and willingness to work occasional overtime as needed. 

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