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Claims Assistant

Dallas, Texas, United States

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

  • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
  • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
  • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
  • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
  • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
  • You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

 

Job Overview

The Provider Claims Intake Specialist supports the billing and claims department of Lantern by overseeing the data entry process to maintain accurate and up-to-date records and contracts. This role plays a crucial part in collecting and processing claims data, collaborating with healthcare providers, and ensuring prompt and precise payment processing. The ideal candidate will establish trust and rapport with Lantern's provider administrative counterparts through proactive communication, exceptional customer service, problem-solving abilities, and a consultative approach. Successful Provider Claims Intake Specialist are characterized by their organization, interpersonal skills, resourcefulness, and ability to work independently.

THIS POSITION IS 100% ONSITE. We are located in Dallas, TX.

Responsibilities and Duties

  • Perform accurate and timely data entry of medical billing information into Lantern systems.
  • Review and comprehend medical bills to ensure accuracy and completeness.
  • Utilize basic Excel, Word, Outlook, and SharePoint skills to manage and organize claim-related documents and communications.
  • Demonstrate critical thinking skills to analyze claims data and identify issues that require attention.
  • Maintain organization of electronic and physical claim files to facilitate easy retrieval and auditing.
  • Collaborate effectively within a team environment while also excelling as an independent contributor.
  • Uphold motivation to complete tasks with minimal supervision, ensuring all responsibilities are fulfilled promptly and accurately.

Qualifications

  • Proven experience in data entry and administration, preferably in a healthcare or insurance environment.
  • Ability to work effectively in a fast-paced environment, managing multiple priorities with attention to detail.
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook) and SharePoint.
  • Strong critical thinking skills to assess and resolve complex issues related to medical claims.
  • Exceptional organizational skills and attention to detail to maintain accurate records and files.
  • Ability to build relationships and collaborate effectively with healthcare providers and internal teams.
  • Self-motivated and able to work autonomously to achieve departmental goals and deadlines.
  • Excellent communication skills, both verbal and written, with a customer service-oriented mindset.
  • High school diploma or equivalent; additional certification in healthcare administration or related field is a plus.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability
  • Life Insurance
  • 401k with company match
  • Paid Time Off
  • Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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