Back to jobs
New

Franchise Business Consultant

Richmond, VA

Reports To:  Director of Franchise Operations

Travel:  Up to 30%

Role Type:  Full-time, Exempt

Span of Control:  Up to 30 assigned franchise offices

 

Role Identity

The Franchise Business Coach is the primary trusted advisor to an assigned group of Archadeck franchisees. The FBC exists to help franchisees build profitable businesses aligned with their personal and professional vision, while advancing adoption of the Archadeck system across the network. This is a coaching role. Compliance and financial outcomes are consequences of effective coaching, not substitutes for it. The FBC succeeds when franchisees choose to follow their coach because they trust them and see measurable results in their business.

 

How Success Is Measured

Accountability is structured across three layers, reflecting the reality that franchisees are independent business owners and outcomes are a shared result.

  • Influence. Quality of coaching relationships, franchisee trust, and perceived helpfulness, assessed through direct feedback and periodic network input.
  • Activity and Adoption. Coaching cadence completion, documented franchisee vision plans, field visit completion, and franchisee adoption rates of brand programs including the Archadeck sales process, marketing initiatives, and operational standards.
  • Outcome. Same store sales growth, profitability trends, and franchisee retention across the assigned group, evaluated in aggregate rather than per franchisee.

 

Core Responsibilities

Coaching and Relationship Management

  • Build and maintain high trust coaching relationships with up to 30 franchisees
  • Conduct monthly documented performance reviews with each franchisee, covering KPI review, action plan progress, and goals for the next period
  • Facilitate the development and ongoing refinement of each franchisee's personal business vision plan
  • Serve as a thinking partner to franchisees navigating strategic, operational, and financial decisions

Program Adoption and System Integration

  • Drive franchisee adoption of Archadeck's sales process, marketing standards, operational procedures, and technology platforms
  • Deliver coaching moments with franchisees and their staff on topics across all operational processes, bringing other Support Team members into the conversations as neede
  • Support new franchisees during onboarding and ramp up, including follow up after initial training in Richmond
  • Interpret system data and benchmarks for each franchisee, translating numbers into clear, actionable next steps
  • Surface field themes, roadblocks, and opportunities to the Director of Franchise Operations and Brand President

Cross Functional Collaboration

  • Partner with marketing, design and pricing, drafting, and production teams to coordinate support for franchisees
  • Advocate for franchisees within the Archadeck corporate structure, balancing franchisee needs with brand standards
  • Maintain documentation discipline in the CRM to ensure leadership visibility and continuity of support
  • Uphold ethical standards and protect Archadeck's legal position in all franchisee interactions

Network Engagement and Community

  • Support franchisee engagement with Archadeck's Cohort program, the stage based peer group structure for shared learning and accountability
  • Contribute to Cohort programming as a subject matter resource and coaching partner, with potential to co facilitate Cohorts over time
  • Foster cross franchisee best practice transfer and community within the assigned group
  • Participate in system wide events including annual conferences, regional meetings, and new franchisee training

 

Required Qualifications

  • 5+ years of experience as an operator, owner, consultant, or senior leader in a project based B2C business such as home remodeling, home services, residential construction, or a comparable industry.
  • Demonstrated ability to coach, advise, and influence independent business owners without direct authority
  • Strong financial literacy, including P&L analysis, pricing, and unit economics
  • Proven emotional intelligence, including listening, conflict navigation, and the capacity to deliver hard feedback while preserving relationship trust
  • Excellent verbal and written communication skills
  • Comfort with CRM tools, KPI dashboards, and data driven coaching
  • Willingness and ability to travel up to 30 percent of the time
  • Bachelor's degree preferred; equivalent operating experience considered in lieu of a degree

 

Preferred Qualifications

  • Prior franchise network experience as a franchisee, field coach, or corporate operations role in a multi unit brand
  • Experience designing or delivering training for business owners or multi unit teams
  • Familiarity with consultative in home sales processes in residential construction or remodeling

 

Compensation Range:
 
The estimated compensation range for this position is a base salary of $90,000 to $100,000 annually. Actual compensation for the position is based on a variety of factors, including, but not limited to years of experience, skills, qualifications, and geographic location. 
 
 
WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at EmpowerFranchising.com.
 
 
Note: 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.  

Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Empower Brands’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.