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Director, Sales Compensation Design & Operations

US Remote

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility serving the functional medicine markets, we are proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength lies in four core values—People, Quality, Service, and Innovation. Guided by these principles, we deliver a uniquely integrated approach to healthcare through vertical supply chain integration, advanced technology, and a relentless pursuit of excellence. From manufacturing to distribution to quality control, our teams work collaboratively to push boundaries, improve patient outcomes, and redefine medication accessibility.

At Empower, joining our team means more than starting a new job, it means becoming part of a mission to transform healthcare. We empower our employees to innovate, grow, and make a meaningful impact every day. Here, your ideas are valued, your growth is supported, and your contributions are celebrated.

If you thrive in a fast-paced, transformative environment where innovation meets purpose, Empower Pharmacy is the place for you. Let’s revolutionize healthcare together.

Position Summary

The Director, Sales Compensation Design & Operations owns the governance, financial integrity, and operational execution of sales compensation across a complex, high-growth, and regulated environment. This role ensures every incentive drives the right behavior, every payment is accurate and auditable, and every dollar of commission expense is forecasted, modeled, and controlled.

The Director operates as a critical partner to Sales and Finance, aligning compensation with revenue objectives, financial planning cycles, and operational capacity. Leveraging artificial intelligence, this leader automates validation, enhances forecasting accuracy, and enables predictive insights that inform executive decision-making.

Success in this role requires balancing speed with control, growth with compliance, and incentives with real-world execution constraints. This leader will build a scalable, trusted compensation engine that strengthens financial visibility, eliminates risk, and enables leadership to confidently manage performance, cost, and growth.

Responsibilities

Governance, Audit, and Risk Control

  • Own end-to-end accountability for commission accuracy through structured validation frameworks, multi-system reconciliation, and audit-ready processes.
  • Design and implement audit architecture that validates calculations, data integrity, and process adherence while proactively identifying and mitigating risks.
  • Establish governance controls, approval workflows, and change management protocols to protect compensation integrity while enabling business agility.

Compensation Operations and System Architecture

  • Own the design and performance of compensation systems and tools, ensuring scalability, accuracy, and seamless integration across CRM, ERP, HR, and financial platforms.
  • Ensure data synchronization through validation checkpoints and reconciliation processes that maintain a single source of truth.
  • Engineer scalable, automated workflows that reduce manual effort, improve cycle times, and support organizational growth.

Financial Modeling and Strategic Partnership

  • Own commission expense modeling, including forecasting, accruals, budgeting alignment, and scenario planning.
  • Partner with Sales FP&A to align compensation assumptions with revenue forecasts and financial plans.
  • Provide executive-level insights that quantify tradeoffs between growth, cost, and operational capacity.

Compensation Design and Strategic Evolution

  • Continuously evaluate compensation plans to ensure alignment with business strategy, financial constraints, and operational realities.
  • Support future redesign cycles using performance data, financial modeling, and stakeholder alignment.
  • Ensure incentive structures align with operational capacity and drive sustainable performance outcomes.

Artificial Intelligence and Advanced Analytics

  • Deploy AI-driven validation tools to detect anomalies, reduce errors, and ensure payout accuracy.
  • Build predictive models that forecast commission expense, performance outcomes, and behavioral responses.
  • Leverage advanced analytics to generate actionable insights that improve forecasting and governance.

Knowledge and Skills

  • Deep expertise in sales compensation governance, operations, and financial modeling.
  • Advanced analytical capabilities with the ability to translate complex compensation structures into clear insights.
  • Strong understanding of data integration across CRM, ERP, HRIS, and financial systems.
  • Experience leveraging AI and advanced analytics to automate processes and improve decision-making.

Experience and Qualifications

  • Bachelor’s degree in Finance, Business, Analytics, or related field; advanced degree preferred.
  • 10+ years of experience in sales compensation, sales operations, or related roles.
  • 5+ years of experience in FP&A, financial modeling, or commission expense forecasting.
  • Proven experience leading compensation governance, audit, and operations in complex environments.
  • Experience with compensation management platforms (e.g., Xactly) strongly preferred.
  • Demonstrated success partnering with Sales, Finance, and executive leadership.
  • Experience building teams, implementing scalable systems, and driving operational transformation.

Key Competencies:

  • Customer Focus: Builds trust through customer-centric solutions
  • Strategic AI: Guides responsible AI adoption and adaptation
  • Optimizes Work Processes: Drives efficiency with continuous improvement
  • Collaborates: Partners effectively to achieve shared goals
  • Resourcefulness: Secures and deploys resources efficiently
  • Manages Complexity: Simplifies and solves complex challenges
  • Ensures Accountability: Delivers on commitments with integrity
  • Situational Adaptability: Adjusts approach to shifting conditions
  • Communicates Effectively: Tailors messages to diverse audiences

Values:

  • People: Empowering people defines who we are
  • Quality: Excellence in every product, every time
  • Service: Serving others is our highest purpose
  • Innovation: Advancing care through technology and discovery

Employee Benefits, Health and Wellness:

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/

Physical Requirements:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

 

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