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Product Manager

Remote
Who We Are:

We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less. 

At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.    

Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time. 

 
LINQ’s Values: 
• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. 
• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. 
• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. 
• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. 

About The Team:

LINQ’s Product department is at the heart of our innovation, shaping the solutions that empower K12 districts to run smoothly and efficiently. We are dynamic group of problem-solvers, visionaries, and strategist who work together to turn ideas into impactful products that make a difference in education. From gathering user feedback and defining new features to designing seamless user experiences, we’re all about creating solutions. 

About The Role:

As a Product Manager for our SaaS based ERP product focused on compliance and reporting, you will be at the forefront of ensuring our platform meets the needs of our users effectively.  

  • Responsible for requirements gathering an analysis, collaborating with internal and external stakeholders to understand and document requirements comprehensively. 
  • Use creative methods to identify compelling, differentiated solutions that effectively address customer needs, align with the business and drive innovation.   
  • Participate in team roadmap efforts by defining and prioritizing epics and features that align with the business goals and user’s needs.  
  • Effectively manage team backlogs by prioritizing across different categories of work (such as bugs, enhancements, innovation, etc.) and leading through the traditional scrum ceremonies including grooming and sprint planning.  
  • Serve as a market expert and voice of the customer by regularly interacting with customers, deeply understanding their challenges and leading discovery efforts. 
  • Collaborate extensively within the LINQ ERP Product Team and across various business units (including Engineering, QA, Sales, Support, Client Success, Implementation, UX, and more) to ensure product success, drive successful product releases and foster a robust ecosystem. 
  • Stay informed regarding the competitive landscape, identifying opportunities for differentiation to shape product strategy.  
  • Serve as an internal subject-matter expert on the product, documenting feature functionality and supporting internal stakeholder inquiries as needed. 

What You’ll Be Doing: 

  • Manages the product lifecycle from conception through release and beyond, ensuring a timely rollout.  
  • Identifies and documents risks, such as delays, roadblocks, and deviations from original plan.  
  • Assists leadership in assessing market demand for new products and concepts; develops, refines, and executes the product roadmap; supporting company goals with a focus on the needs of the client and consumer.  
  • Coordinates and communicates with stakeholders and multiple cross-functional teams throughout the development process. 
  • Assists in user acceptance testing and sign off for release of assigned products.  
  • Responsible for integrating usability studies, user research, and market analysis into product requirements, ensuring products satisfy customer needs.  
  • Reviews, analyzes, and evaluates business systems and client/ user needs. 
  • Writes detailed descriptions of user needs, product functions, business user cases, and user interface specifications.  
  • Stays abreast of the competitive landscape and complete competitive analysis; provides ideas and suggestions for new products, services, technologies, and processes.  
  • Serves as a subject matter expert and supports existing products.  
  • Customarily and regularly designs and facilitates requirements and elicitation workshops and similar requirements discovery sessions.  
  • Evaluates the impact of internal and external changes to process and projects. 
  • Designs and develops effective use cases and user surveys, questionnaires, scenarios, and stories.  
  • Designs simple protypes, storyboards, and screen mockups.  
  • Attends conferences as needed.  
  • Performs other related duties as assigned. 

What We Are Looking For: 

We are looking for an experienced Product Manager who has successfully led large, complex products, particularly in highly regulated industries. The ideal candidate is skilled at managing the team's daily initiatives, ensuring scrum ceremonies are effectively executed, and translating business needs into well-defined requirements. They also maintaining a strong pulse on the market, competitive landscape, and industry trends to inform our long-term product strategy, develop well planned roadmaps, and drive alignment through well-defines OKR’s. 

What Will Make You Stand Out: 

Education/Certification: 

  • Bachelor’s degree in business, Information Systems, or a combination of education and work experience in a related field.   

Job Knowledge/Minimum Work Experience  

  • 2-5 years product management experience with complex business applications; financial, human resources / payroll, or highly regulated industries. EdTech preferred.  
  • Experience managing web applications and complex back-office systems.   
  • Strong knowledge of the product management life cycle process and ability to communicate with internal and external stakeholders. 
  • Experience in diagramming and modeling during requirements gathering sessions using techniques such as activity diagramming, use cases, and flowcharts.  
  • Ability to gather business requirements and develop appropriate technology and business solutions: experience using hard data and metrics to back up assumptions and develop business cases. 
  • Experience creating and managing product roadmaps, including effectively communicating updates, changes, and strategic shifts to stakeholders. 
  • Proven experience setting and managing OKR’s, ensuring alignment between product initiatives and broader business goals.  

 

 
Why You'll Love Working With Us

🌎Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week! 

💰Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary). 

💸Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed. 

🌴Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.  

👶Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered! 

🎉Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year. 

❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares 

🏥Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos. 

💪Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options. 

📚Grow With Us: Invest in yourself with professional development opportunities to keep leveling up your skills. 

🎁Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!  

 
EOE Statement/Accommodation Notice:
LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com.  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com.  This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
 
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PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed

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