Senior Implementation Consultant
We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.
Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
About the Role
The Senior ERP Implementation Consultant is a key member of the ERP Services team, responsible for guiding K-12 school districts through the full implementation lifecycle of LINQ's ERP platform — spanning Finance (FAS) and HR/Payroll (HRS) modules. This role works closely with a Project Manager and Data Services as part of a dedicated implementation pod, serving as the primary client-facing consultant from kickoff through go-live and handoff to Client Success.
The Senior ERP IC brings deep functional expertise in K-12 finance and/or HR/payroll operations, strong project ownership skills, and the ability to navigate complex, multi-stakeholder implementations. This is a high-impact role at the intersection of technology, operations, and client partnership.
What You'll Be Doing
- Partner with clients throughout the full ERP implementation lifecycle: kickoff, discovery & planning, configuration & setup, data load & validation, training, go-live, and handoff to Client Success.
- Lead discovery sessions to understand district-specific business requirements for Finance (FAS) and HR/Payroll (HRS) modules, documenting configurations and translating needs into system setup decisions.
- Configure LINQ ERP based on district requirements, applying best practices to optimize the client's experience and minimize post-go-live issues.
- Design and deliver end-user training through remote sessions, webinars, and on-site visits as needed, adapting content to varied audience skill levels.
- Serve as a trusted advisor to district administrators, proactively identifying risks, surfacing concerns early, and escalating appropriately through established processes.
- Collaborate with the Project Manager to track milestone progress, maintain project documentation in Rocketlane and Salesforce, and communicate status updates to internal stakeholders.
- Support data migration efforts in coordination with Data Services, validating that client data loads are accurate and complete prior to go-live.
- Participate in weekly high-profile project reviews, contributing insights on at-risk projects and recommending corrective actions.
- Contribute to the ongoing development of LINQ's ERP escalation framework, implementation playbooks, and training resources.
- Maintain up-to-date records in project management and CRM tools (Rocketlane, Salesforce) and complete administrative responsibilities including time reporting and internal communications.
- Stay current on K-12 finance, HR, and payroll regulatory requirements relevant to district operations.
- Represent LINQ at user events and conferences (remote and in-person) as required.
- Perform other duties as assigned. Be an advocate and champion of LINQ software and services.
What We Are Looking For
- BA/BS degree in Accounting, Finance, Business Administration, Human Resources, or a related field
- 5+ years of relevant professional experience, including one or more of the following:
- K-12 district experience in finance, accounting, HR, or payroll operations
- ERP software implementation or professional services delivery
- Business process consulting in a government or public sector context
- Demonstrated experience managing complex, multi-phase software implementations
- Project management experience or certification (PMI-based CAPM or PMP) a plus
What Will Make You Stand Out
- Deep functional knowledge of K-12 finance operations (budgeting, accounts payable/receivable, general ledger) and/or HR/payroll processes
- Experience with ERP platforms in a K-12 or government context (e.g., Alio, Tyler, Frontline, or similar)
- Strong ability to manage multiple concurrent implementations across varying project stages and district sizes
- Exceptional client relationship and communication skills — able to build trust with district superintendents, finance directors, and HR administrators alike
- Proven ability to identify early warning signs of at-risk projects and intervene proactively
- Comfort navigating ambiguity and contributing to process improvement in a scaling organization
- Strong written and verbal communication skills with internal and external stakeholders at all levels
- Growth mindset and genuine desire to develop expertise alongside a high-performing team
- Familiarity with Microsoft Office 365 (Teams, Excel, Outlook, PowerPoint), Salesforce, and project management tools (e.g., Rocketlane, Wrike) a plus
The Tech
- Microsoft Office 365
- Salesforce
- Rocketlane
- Slack
Travel Requirements
- Less than 35%
🌎Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
💰Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
💸Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
🌴Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
👶Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
🎉Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
🏥Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
💪Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
🎁Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment
based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.
To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link: https://www.eeoc.gov/poster
If you’d like to view a copy of the company’s state or federally required affirmative action plans or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
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