Sales Operations Manager

About the Role

The Sales Operations Manager plays a critical role in optimizing sales performance by driving operational excellence, implementing strategic processes, and ensuring the smooth execution of sales strategies. This individual will serve as a trusted partner to the sales leadership team, providing insights, tools, and processes to achieve revenue targets and enhance overall sales effectiveness.

Location: Tampa, FL (hybrid, 3 days from the office)
Reports to: Chief Growth Officer
POD: Growth, Sales

Your day will consist of:

Sales Operations Strategy

• Develop and implement sales operations strategies that align with organizational goals.
• Identify and lead initiatives to improve sales processes, systems, and data management.
• Collaborate with senior leadership to define and track key performance metrics (KPIs).

Process Optimization & Automation

• Evaluate, refine, and streamline sales workflows to improve efficiency and productivity.
• Implement automation tools and technologies to reduce manual effort and improve reporting accuracy.
• Drive the adoption of standardized processes across sales teams.

Data Management & Reporting

• Oversee the integrity and accuracy of sales data in CRM systems (Dynamics CE & HubSpot).
• Design and deliver reports and dashboards to provide actionable insights for sales leaders.
• Conduct data analysis to forecast trends, identify opportunities, and address challenges.

Sales Forecasting & Pipeline Management

• Collaborate with sales leaders to maintain accurate sales forecasts.
• Ensure the sales pipeline aligns with organizational objectives and financial goals.
• Monitor pipeline health and proactively identify areas for improvement.

Cross-Functional Collaboration

• Act as the liaison between sales, marketing, finance, and customer success teams to align goals and processes.
• Partner with HR and training teams to develop and implement sales onboarding programs.
• Provide input for incentive programs and ensure alignment with performance objectives.

Team Leadership & Development

• Lead cross-departmental projects to drive operational excellence and collaboration.

Here's what it takes to be successful in the role:

Education and Experience

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. MBA preferred.
• 7+ years of experience in sales operations, sales strategy, or a related field, with 3+ years in a leadership role.
• Proven experience with CRM platforms (e.g., Dynamics CE) and sales automation tools.

Skills and Competencies

• Strong analytical skills with the ability to translate data into actionable insights.
• Exceptional project management and organizational skills.
• Expertise in sales process design and optimization.
• Proficiency with data visualization tools (e.g., Tableau, Power BI) and Excel.
• Excellent communication and interpersonal skills, with the ability to influence at all organizational levels.
• Strong problem-solving capabilities and a proactive mindset.

Preferred Skills

• Experience working in a SaaS, tech, or B2B environment.
• Familiarity with financial modeling and revenue management.
• Knowledge of sales methodologies such as SPIN or Challenger.

ABOUT ENAVATE

Transforming Businesses and the Lives They Touch

At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.

Our work isn’t just about technology—it’s about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes.

To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.

Our Culture

Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.

At Enavate, we’re driven by our core values, and our people are at the heart of everything we do:

• Team Members: We take care of our own.
• Innovation: We explore, evolve, and seek excellence at every level.
• Results: We are achievers who set high goals and reach them.
• Integrity: We are trustworthy. Our word is our bond.

We believe that a diverse and inclusive team leads to better innovation and outcomes. We actively support diversity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued.

To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.

What We Offer

At Enavate, we’re committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here’s a glimpse of the benefits and perks you’ll enjoy as part of our team:

• Health and Wellness
  We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally.
• Flexible Work Arrangements
  We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs.
• Professional Development
  Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career.
• Generous Time Off
  Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best.
• Employee Recognition
  We appreciate and celebrate the hard work and achievements of our team. Our employee recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.
  

For more details about the benefits available in your region, check out the following links:

• USA Benefits Guide
• Europe Benefits Guide
• Canada Benefits Guide

Work Structure & Collaboration

At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.

We prioritize hiring candidates who are based in or near these locations. For employees based in Tampa and Fargo, we encourage team members to spend at least three days per week in the office to foster collaboration, connection, and contribute to our vibrant team culture.

Our Hiring Process

At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes:

1. Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit.
2. Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics.
3. Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values.
4. Debrief – Our team will come together to discuss your fit for the role and next steps.
5. Offer – If all goes well, we’ll extend an offer and welcome you to the team!

We aim to provide you with a clear understanding of your fit with Enavate, and we want to ensure you feel confident in your decision to join us.


Enavate is an Equal Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team.

Join Us in Our Mission!

At Enavate, we believe in transforming businesses and the lives they touch – because to us, it’s personal. If you're ready to make an impact, we invite you to be part of a team that listens, challenges, collaborates, and takes action. Together, we’re reshaping the future of ERP and how businesses operate, offering fresh perspectives and innovative solutions.

Are you ready to transform your career and help us shape the future? Enavate is the place for you.