Job Application for Interim Recruiter at Encoura

Role Overview:

As an Interim Recruiter, you’ll support our Talent Management team in a dynamic, fast-paced environment, leading high-volume recruiting efforts for entry-level customer service positions. You’ll spend significant time interfacing with candidates via Zoom video, conducting interviews and helping move a large pipeline of applicants through the hiring process efficiently and thoughtfully.

About You:

Prior Contract Completion for temporary assignments is a plus.
A successful completion of a Background check with Employment history verification
Team collaboration
College degree or some college completed
Willingness to learn quickly
Ability to multi-task in a highly dynamic environment

A Day in Life:

As an Interim Recruiter, you will conduct Student Success video interviews while managing a high volume of applicants each day. Your work will focus on resume review, proactive outreach, phone screenings, and in-depth video interviews to efficiently move candidates through the hiring process for entry-level customer service roles. You’ll collaborate closely with the Talent Management team to meet ongoing hiring goals, with your sole responsibility centered on selecting top talent while our onboarding team supports the next steps.

Specific responsibilities will include:

Reviewing resumes and selecting qualified candidates to interview
Scheduling and conducting professional interviews and making hire recommendations
Responding to routine inquiries from candidates outside the company, such as next steps in the hiring process; ensuring applications are updated
Handling multiple job tasks at one time and escalating issues in a timely manner
Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
- CLEAR™ Candidate FAQ

Required Skills

Highly proficient in:

Recruitment processes and database
Various applicant tracking systems
Making hiring decisions
Communication skills
Time management and organizational skills
MS Office, Excel, Word, OneDrive

Ability to:

To conduct video interviews
Maintain confidentiality of sensitive employee information
Take inbound (voice) phone calls in a conversation-heavy environment responsibilities during your scheduled work shift
Accept a temporary assignment
Complete the contract
Successfully complete employment verification

Must be:

Fully proficiency in written and spoken English (equivalent to CEF C1 level or above)
18 years or older
High school diploma or equivalent combination of education and experience
Reside within an approved state*
Able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
- Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and point to point internet service
- 40 Mbps Download
- 20 Mbps Upload
- 100ms Ping or less
- Jitter: 40 MS or less
- Hardwired Connection
  - Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges

Compensation

The hourly rate for this position is $25. Encoura uses national market data, internal equity considerations, and budget factors when determining compensation. Some roles may include variable pay.

Additional Information

This job description outlines primary responsibilities but may not list every duty. Responsibilities may shift based on business needs.

Encoura is an equal opportunity/affirmative action employer. We consider all qualified applicants for employment regardless of race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, veteran status, or other protected categories.

About Us

Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. 

Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide. 

It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. 

Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. 

Applicants from California, please review the CA HR Privacy Notice. 

To review our privacy policy, please click this link: https://encoura.org/privacy-policy/ 

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Have you worked (in person or remote) for Encoura or RNL previously?

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If you have previously worked for us, please provide your last date of employment using the following formatting: MM/DD/YYYY.

Were you referred to this role by a current employee?

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If you were referred for this position, please provide the name of the employee who referred you.

Are you 18 years of age or older?

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Do you reside in the United States?

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Do you have previous experience in recruiting and making hiring decisions?

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This position pays $25.00 per hour, is that acceptable?

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This role requires successful completion of a CLEAR identity verification as part of the hiring process. Are you comfortable completing this verification if selected to move forward?

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CLEAR™ Candidate FAQ

I certify that all information I have provided on this application is accurate and complete. I understand that falsification or material omissions may result in withdrawal of an offer or termination of employment.

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As set forth in Encoura’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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Interim Recruiter

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