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Sr Regional Services Partner

United States

Endgame Systems, LLC provides consulting services related to Elastic technology to Government agencies with heightened security needs. Endgame Systems, LLC is a wholly-owned subsidiary of Elastic.  Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.  Endgame Systems, LLC, while a subsidiary of Elastic, is an independent entity focused on Government services.

Regional Services Partner- Drive Customer Success with Elastic

About Elastic:

At Elastic, we believe data can power human potential. We're the company behind the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), used by organizations worldwide to search, analyze, and visualize data in real-time. We're committed to building a diverse and inclusive workplace where everyone feels valued and empowered to contribute their best.

About the Role:

As a Regional Services Partner, you'll be a key player in driving customer success by positioning and selling Elastic's professional services. You'll work closely with Account Executives, Regional Vice Presidents, and other sales leaders to understand customer needs, develop tailored solutions, and ensure customers achieve their desired business outcomes with the Elastic Stack.

We are seeking a proactive and driven individual who is passionate about helping customers improve the power of data. You will be a trusted advisor, building strong relationships with customers at all levels, including C-suite executives.

What You'll Do:

  • Strategic Alignment: Collaborate with AVP/RVP/AEs to develop and implement effective services positioning strategies.
  • Customer Needs Assessment: Conduct thorough scoping of customer requirements to ensure the purchase of the right services, enhancing value and impact.
  • Solution Evangelism: Articulate and demonstrate Elastic's ability to deliver tangible business outcomes through our proven delivery methodology.
  • Sales Excellence: Exceed growth and bookings targets while maintaining organizational health and ensuring high customer satisfaction.
  • Business Sense: Leverage industry expertise and discernment to understand customer motivations, drivers, strategic goals, and desired outcomes.
  • Consultative Selling: Engage customers, especially C-level executives, using a consultative approach, building long-term trusted advisor relationships.
  • Vision Communication: Create compelling visions and clearly communicate our transformative solutions, showcasing the value and success customers can achieve with the Elastic Stack.
  • Territory and Account Planning: Develop and manage a comprehensive territory plan and personalized account plans aligned with customer business goals.
  • Pipeline Management and Forecasting: Accurately forecast bookings, build a robust pipeline, and progress opportunities to drive year-over-year growth.
  • Cross-Functional Collaboration: Foster strong relationships with Sales, Customer Success, and regional Alliances/Partner organizations, operating effectively in a co-sell model.
  • Mentorship and Development: Contribute to the growth of the team by participating in hiring and mentoring new Regional Services Partners.

What We're Looking For:

  • Proven experience in services sales, preferably in the technology or software industry.
  • Strong understanding of consultative selling principles and practices.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to build and maintain relationships with customers at all levels, including C-level executives.
  • Demonstrated success in achieving sales targets and driving revenue growth.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Experience in forecasting and1 pipeline management.
  • A dedication to continuous learning and professional development.
  • A commitment to inclusivity and respect for diverse perspectives.

Preferred Qualifications:

  • Experience with data analytics or search technologies.
  • Familiarity with the Elastic Stack.
  • Experience working with partners and alliances.

Why Join Elastic?

  • Be part of a rapidly growing and innovative company.
  • Work with a versatile and passionate team.
  • Make a real impact on customer success.
  • Enjoy a flexible and supportive work environment.
  • Competitive compensation and benefits package.
  • We are dedicated to creating an inclusive work environment for everyone. We strongly encourage applications from all qualified individuals, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics,2 disability, age, or veteran status.

The typical starting Total Cash Compensation range for new hires in this role is between $135,700 and $186,700, which consists of a Base Salary or a Base Salary plus a Target Commission, depending on the specific role. The Base Salary offered may vary depending on factors including skills and experience.

Additionally, this role is currently eligible to participate in Elastic’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within a holistic total rewards offering.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Endgame Systems is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family 
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Endgame Systems is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.

 

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