Senior Salesforce Administrator
About Energy Exemplar
In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence.
Our mission: Empowering Transformative Energy Decisions.
Founded in 1999 in Adelaide, Australia, Energy Exemplar’s PLEXOS® modeling and simulation software is trusted by innovative organizations across the globe. On one unified platform, stakeholders from across the entire energy value chain are revolutionizing the energy ecosystem and seamlessly planning for the future of energy with unprecedented clarity, speed, and innovation.
Our impact is global and is being recognized across the industry:
- Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category
- Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category
- 2022 USEA/USAID Corporate Volunteer of the Year
- 2022 Impact Award Winner for our impact on the energy industry and the current energy transition
At Energy Exemplar, we believe in empowering our people by offering flexibility in how, when, and where they work. This flexibility has been a cornerstone of our success, fueling significant growth over the years, with the company expanding at an impressive rate of approximately 30% year over year. We understand that the best results come when our team members can balance their professional and personal lives, so we support various working arrangements that help you thrive.
We don’t just celebrate the excellence of our products but champion the quality of our people. They own their outcomes and perform to their best – every day. whether you're working from home, in the office, or on the go. Our flexible work culture fosters innovation, collaboration, and trust, making it easier to stay engaged and connected, no matter where you are. That’s what makes us who we are and a great place to work. Our core values ‘Customer Success’, ‘One Global Team’, ‘Integrity and Ownership’ and ‘Innovation Excellence’ reflect the way we work and are always at the forefront of everything we do.
About the Position
Energy Exemplar espouses ‘Salesforce to become our single source of truth’ and to that end wishes to fully leverage efficiencies and capabilities within Salesforce. Therefore, Energy Exemplar requires a pro-active Salesforce Expert with superior certified Administrator skills. This role will be ‘key’ to delivering our Salesforce system to meet our immediate and future needs. The contributions made in this role will help to increase pipeline, customer experience, account management and ROI. To achieve these objectives Energy Exemplar is seeking candidates who will ‘invest’ in our Core Values, supported by:
- Eight plus years of experience as a Salesforce.com (SFDC) Administrator with strong proficiency as an administrator and in solution creation.
- Comfortable in ‘drilling-down’ to fully determine real requirements. Then filtering and prioritizing requirements accordingly.
- Provide process and data insights that will deliver efficiencies to Energy Exemplar (EE) Salesforce architecture.
- Administer and Configure EE Salesforce platform as approved and deliver agreed objectives.
- Accepting of change in a fast-moving environment
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Key Accountabilities and Duties Serve as primary system administrator for EE Salesforce.com environment with 100+ users • Maintain user roles, security, profiles, and workflow rules wherever necessary. • Manage change control for all EE Salesforce instance • Analyze unused fields, objects and reports and recommend items to remove • Maintain the consistency of the workflow and confidentiality of the business for EE • Manages all administrative functions, such as maintenance of user accounts, records, dashboards, backups, and other tasks as needed • Provides training to users in the organization to make them skilled for participating in Salesforce-related processes • Serves as a link connecting the application developers (or 3rd Party), business personnel and users • Responsible for creating and maintaining reports in Salesforce.com and extracting insights from data for advancing business revenue • Complete regular internal system audits and prepare for upgrades • Manage Salesforce.com data feeds and other integrations (ex. Netsuite, Hubspot, Docusign, middleware, other Finance tools, etc.)
Candidate Requirements
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Energy Exemplar is an equal opportunities employer and we value your unique identity and perspective. We are fully committed to providing and fostering a workplace that reflects the diversity of society. Bring your authentic self and help us build an inclusive world together! To support you in being the best version of yourself during the application and interview process, please let us know if you have any specific requirements.
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