Manager, User Experience (UX) Design

About Energy Exemplar 

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence.   

Our mission: Empowering Transformative Energy Decisions. 

Founded in 1999 in Adelaide, Australia, Energy Exemplar’s PLEXOS® modeling and simulation software is trusted by innovative organizations across the globe. On one unified platform, stakeholders from across the entire energy value chain are revolutionizing the energy ecosystem and seamlessly planning for the future of energy with unprecedented clarity, speed, and innovation.  

Our impact is global and is being recognized across the industry: 

• Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category  

• Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category 

• 2022 USEA/USAID Corporate Volunteer of the Year   

• 2022 Impact Award Winner for our impact on the energy industry and the current energy transition  

At Energy Exemplar, we believe in empowering our people by offering flexibility in how, when, and where they work. This flexibility has been a cornerstone of our success, fueling significant growth over the years, with the company expanding at an impressive rate of approximately 30% year over year. We understand that the best results come when our team members can balance their professional and personal lives, so we support various working arrangements that help you thrive. 

We don’t just celebrate the excellence of our products but champion the quality of our people. They own their outcomes and perform to their best – every day. whether you're working from home, in the office, or on the go. Our flexible work culture fosters innovation, collaboration, and trust, making it easier to stay engaged and connected, no matter where you are. That’s what makes us who we are and a great place to work. Our core values ‘Customer Success’, ‘One Global Team’, ‘Integrity and Ownership’ and ‘Innovation Excellence’ reflect the way we work and are always at the forefront of everything we do. 

About the Role:

We are seeking a passionate, strategic, and creative UX Design Manager with deep product design expertise and strong hands-on skills in both design and research. In this role, you will lead and contribute directly to the creation of highly usable, intuitive, and emotionally engaging experiences for our energy analytics and simulation software.

Working from a foundation of user-centered design, you’ll mentor a talented team of designers while also rolling up your sleeves to design key features, conduct research, and validate solutions. You'll collaborate closely with product management and agile development teams to ensure your design vision is implemented and delivers measurable impact.

Key Responsibilities:

• Translate complex business problems and user needs into elegant, scalable design solutions.
• Take a hands-on role in design execution—including creating wireframes, mockups, and interactive prototypes for new features and workflows.
• Independently conduct user research activities such as interviews, surveys, field studies, and usability tests to uncover insights that inform design.
• Lead and mentor a global team of UX designers, encouraging craft excellence and continuous learning.
• Define and execute UX strategies across the product lifecycle—from discovery to delivery and iteration.
• Partner with product managers, developers, and domain experts to align business goals with user needs.
• Drive the creation and maintenance of design systems, pattern libraries, and documentation to ensure consistency and efficiency.
• Facilitate cross-functional workshops and design critiques that drive alignment and clarity.
• Present design concepts, research findings, and usability test results to stakeholders, executives, and customers.
• Champion accessible, inclusive design and advocate for user experience best practices across the organization.
• Mentor junior designers and interns, nurturing skill growth and professional development.

Qualifications

• A compelling portfolio showcasing hands-on UX design work and problem-solving across complex applications.
• Strong user research capabilities, with experience planning and conducting qualitative and quantitative research.
• Deep understanding of interaction design principles, human-centered design methodologies, and information architecture.
• Advanced proficiency in tools such as Figma, Sketch, Adobe CC, Axure, or equivalent.
• Experience prototyping and validating complex interactions and user workflows.
• Attention to detail, strong aesthetic sensibility, and the ability to synthesize technical requirements into intuitive designs.
• 8+ years of UX design experience, including 2–3 years in a leadership or mentoring capacity.
• Experience working on enterprise software, ideally in technical, data-heavy, or regulated domains.
• Bachelor’s degree in Human-Computer Interaction (HCI), Visual Design, Industrial Design, or related discipline—or equivalent experience.
• Exceptional verbal and written communication skills.
• Curiosity, empathy, and a passion for improving human-computer interaction.
• A collaborative mindset and a sincere interest in the energy market and sustainability.

Energy Exemplar is an equal opportunities employer and we value your unique identity and perspective. We are fully committed to providing and fostering a workplace that reflects the diversity of society. Bring your authentic self and help us build an inclusive world together! To support you in being the best version of yourself during the application and interview process, please let us know if you have any specific requirements.