Senior Commissions Collections Analyst

About Engine
At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.

Join Our Journey at Engine

At Engine, we’re revolutionizing work travel. Our modern travel platform isn’t just about booking trips; it’s about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we’re growing fast—and we want you to be part of it.

Mission

As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of:

• Develop and implement effective collections strategies to significantly improve commission revenue recovery, focusing on group, direct hotel, and car rental commissions.
• Collaborate closely with cross-functional teams including supply, sales, accounting, and product to streamline collections processes and enhance overall cash flow.
• Lead the establishment and continuous improvement of collections workflows and systems, driving efficiency, scalability, and higher collection rates.
• Manage communications and relationships with hotel partners and vendors, providing clear, timely support and ensuring all commission-related interactions uphold Engine’s high standards.
• Execute accurate and timely cash application across all commission types and reconcile related accounts receivable balances to ensure financial integrity.
• Manage a high-volume queue of partner inquiries via email and phone, driving swift resolution for payment disputes, revised invoices, and complex reconciliation issues.
• Support the Finance team during the month-end close cycle by preparing collections-related journal entries, reviewing bad debt reserves, and ensuring receivables are accurately stated.

What You’ll Bring to Engine:

We’re looking for someone who’s ready to make an impact and grow alongside us:

• Experience: 4+ years of hands-on experience in collections, accounts receivable, or related financial operations, preferably within the hospitality or travel industry.
• Skills: You’re a problem-solver with strong analytical abilities, excellent communication skills, and a proven track record of building and improving collections processes. You thrive in fast-paced, dynamic environments and can manage multiple priorities effectively.
• Tech-Savvy: Bonus points if you’re fluent in NetSuite, Microsoft Excel (intermediate to advanced), and Google Sheets. Experience with hospitality supply systems is a plus.
• Mindset: You’re ready to roll up your sleeves, collaborate cross-functionally with teams like supply, sales, and accounting, and deliver tangible results that improve commission revenue recovery and cash flow.

Applications for this role will be accepted through 2/23/26 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.

The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more.

Ready to Build the Future of Work Travel?
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.