Strategic Partner Success Manager

About Engine
At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.

While we’re excited to review your application, please note that our team may be leaning into our unlimited PTO policy to enjoy the holiday season. We appreciate your patience as our responses may be a little slower than usual as we recharge!

 

Your Mission

We’re seeking a highly motivated Strategic Partner Success Manager to own and scale partner success post-acquisition. This is a critical partner development and growth role, responsible for the end-to-end post-signature lifecycle of a diverse portfolio of partners.

While the long-term vision for this role is to focus on our most strategic, high-growth relationships, you will initially manage all post-signature partners within your assigned portfolio. You will execute our partner success strategy—taking partners from signature to full activation, driving adoption, and managing them to deliver mutual growth.

You will be instrumental in executing and refining partner success playbooks across all partner tiers, collaborating closely with Partner Programs & Operations to ensure a scalable and repeatable success motion.

What You’ll Do

Partner Onboarding & Activation
Execute and continuously improve standardized onboarding and activation playbooks, partnering closely with Partner Programs & Operations to ensure new partners ramp efficiently and effectively.

Relationship Management
Build and maintain strong, long-term relationships with a portfolio of partners ranging from emerging to enterprise-level. Develop a deep understanding of partner business models and serve as their primary strategic point of contact.

Joint Business Planning & GTM Execution
Collaborate with partners to build joint business plans, go-to-market strategies, and co-selling or co-marketing initiatives aligned to shared revenue and growth goals.

Partner Enablement
Deliver training, resources, and sales collateral to enable partner teams. Act as a subject matter expert and work cross-functionally to iterate on enablement programs that drive partner effectiveness.

Performance Management & QBRs
Define shared KPIs, monitor partner performance, and lead regular business reviews to assess results, surface risks, and identify expansion opportunities.

Cross-functional Collaboration
Partner closely with Business Development to ensure seamless new partner handoffs. Act as the voice of the partner internally, aligning with Sales, Marketing, Product, and Partner Programs & Operations to ensure strong execution and feedback loops.

Issue Resolution & Program Management
Proactively identify risks, blockers, or conflicts impacting partner performance and drive resolution to maintain productive, long-term relationships.

What You’ll Bring to Engine

• 5–7+ years of experience in Partner Success, Channel Account Management, Strategic Alliances, or similar partner-facing roles within a B2B SaaS or technology environment.
• Proven ability to build, manage, and grow a portfolio of high-performing partnerships.
• Demonstrated experience executing joint GTM strategies, co-selling motions, and partner enablement programs.
• Strong business acumen with the ability to understand partner economics, incentives, and operating models.
• Excellent communication, negotiation, and relationship-building skills, including experience working with senior and executive stakeholders.
• Data-driven and analytical, with comfort tracking KPIs, forecasting performance, and presenting partner insights to leadership.
• Proactive problem-solver with a results-oriented mindset and ability to thrive in fast-paced, evolving environments.
• Ability to work independently while collaborating effectively across cross-functional teams.

#LH-M1

Applications for this role will be accepted through March 13th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.

The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more.

Ready to Build the Future of Work Travel?
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.