Position Overview
Ennoble Care is seeking a Marketing Data Analyst to serve as the analytical backbone of our growing marketing function. Reporting directly to the VP of Marketing, this role is ideal for a detail-oriented, systems-minded professional who thrives at the intersection of data, strategy, and operations. You will play a critical part in translating raw data from our Zoho CRM and OA EMR platforms into actionable insights that drive lead generation, referral growth, and marketing effectiveness. This is a high-visibility role with direct exposure to senior leadership and an opportunity to help shape the data culture within our marketing team from the ground up.
Key Responsibilities
Cross-Platform Data Analysis
• Extract, integrate, and analyze data across Zoho CRM and OA EMR to support marketing decision-making as the organization scales.
• Build and maintain dashboards and reports that provide a unified view of the marketing funnel — from prospect outreach through patient intake.
• Identify trends, patterns, and anomalies in referral data, campaign performance, and patient acquisition metrics.
• Partner with IT and operations teams to ensure consistent data mapping and field alignment across platforms.
• Develop recurring reporting cadences aligned to marketing and business planning cycles.
Data Quality & Process Improvement
• Audit existing data inputs in Zoho CRM and OA EMR to identify gaps, inconsistencies, and areas for standardization.
• Design and implement data governance protocols including naming conventions, field validation rules, and input standards for the marketing team.
• Develop and facilitate training resources to build data literacy and input discipline across marketing staff.
• Establish quality control checkpoints and monitoring routines to sustain data integrity over time.
• Collaborate with marketing leadership to document and professionalize the end-to-end analytics workflow.
Strategic Insights & Executive Support
• Prepare executive-ready analyses and presentations for the C-suite and marketing leadership that surface strategic opportunities.
• Translate complex data findings into clear, actionable recommendations on channel investment, referral partner prioritization, and campaign optimization.
• Support annual and quarterly marketing planning with data-driven forecasts, benchmarks, and performance reviews.
• Monitor competitive market data and industry trends relevant to home health and hospice marketing.
• Serve as a trusted analytical partner to the VP of Marketing on special projects, business cases, and new market initiatives.
Core Competencies
Analytical Rigor
• Approaches data with precision, intellectual honesty, and a commitment to accuracy over convenience.
• Comfortable working with incomplete or messy data and building structured solutions from ambiguous starting points.
• Validates findings before presenting and proactively flags data quality issues that could affect business decisions.
Strategic Communication
• Translates complex quantitative findings into clear, compelling narratives for nontechnical audiences.
• Builds executive-ready presentations and reports that drive informed decision-making at the leadership level.
• Listens actively to understand business questions before jumping to analysis, ensuring work is relevant and actionable.
Process & Systems Orientation
• Thinks in systems — designs workflows, governance protocols, and data standards that scale with the organization.
• Documents processes thoroughly to ensure consistency, repeatability, and knowledge transfer across the team.
• Identifies root causes of data issues rather than applying surface-level fixes.
Cross-Functional Collaboration
• Partners effectively with marketing, operations, IT, finance, and clinical teams to align on data definitions and shared goals.
• Builds credibility across functions by delivering reliable analysis and following through on commitments.
• Comfortable navigating a matrixed, fast-moving healthcare organization with multiple stakeholders.
Adaptability & Initiative
• Thrives in a scaling, entrepreneurial environment with evolving priorities and limited legacy infrastructure.
• Proactively identifies opportunities to improve reporting, data quality, or analytical capabilities without waiting to be asked.
• Maintains a growth mindset and stays current on best practices in healthcare marketing analytics and data tools.
Qualifications
Required Experience
• 3+ years of experience in a data analyst, marketing analytics, or business intelligence role.
• Demonstrated proficiency with CRM platforms; Zoho CRM experience strongly preferred.
• Experience working with EMR or healthcare operations data a significant plus.
• Strong command of Excel or Google Sheets for data modeling and analysis.
• Proficiency in at least one BI or visualization tool (e.g., Tableau, Looker, Power BI, Google Data Studio).
• Excellent written and verbal communication skills with the ability to present complex data clearly to non-technical audiences.
• High attention to detail and a structured, process-oriented approach to work.
• Comfort operating in a scaling, entrepreneurial environment with evolving priorities.
Preferred
• Experience in home health, hospice, healthcare services, or a similarly regulated industry.
• Familiarity with OA (Axxess or similar) EMR platforms.
• Working knowledge of SQL or Python for data querying and manipulation.
• Background supporting senior-level stakeholders in a strategic capacity.
• Experience designing and implementing data governance or CRM cleanup initiatives.
Education: Bachelor’s degree in marketing, business, data science, statistics, or related field preferred
Salary range: $100- $120k + $20k Bonus