Patient Care Coordinator, Empassion

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Summary: 

The Care Coordinator serves as a vital link between patients, families, and interdisciplinary care teams, ensuring seamless coordination of services and continuity of care. This role requires strong multitasking abilities, proficiency in electronic medical record (EMR/EHR) systems, and the ability to effectively manage multiple systems simultaneously in a fast-paced healthcare environment. The Care Coordinator supports patients with complex and chronic conditions by facilitating access to care, addressing barriers, and promoting positive health outcomes.

PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. 

Key Responsibilities:

• Serve as the primary liaison between patients, families, and interdisciplinary care teams to ensure clear and consistent communication.
• Coordinate, schedule, and track patient appointments, follow-ups, and referrals to specialists to ensure timely care delivery.
• Process and manage referrals, including sending orders and referrals following provider appointments.
• Maintain and manage assigned patient caseloads, ensuring all interactions are accurately documented.
• Utilize Electronic Medical Record (EMR/EHR) systems to maintain accurate, detailed, and confidential patient records.
• Demonstrate strong computer proficiency, including the ability to multitask and toggle between multiple systems and platforms efficiently.
• Review provider documentation and progress notes for chronically ill patients and communicate recommendations to appropriate clinicians.
• Develop and maintain individualized patient care plans and provide ongoing care management and coordination services using the organization’s EMR system.
• Identify and address barriers to care, such as transportation, financial limitations, or access to services.
• Connect patients and families with community resources, social services, and support programs.
• Facilitate smooth transitions of care between hospitals, specialists, home health services, and other care settings.
• Maintain frequent communication with patients and families to provide care coordination, education, and support.
• Monitor patient adherence to care plans and support compliance with palliative care programs to improve overall health outcomes

Qualifications: 

• Experience in care coordination, case management, or a related healthcare role preferred
• Strong knowledge and hands-on experience with EMR/EHR systems
• Excellent multitasking and organizational skills in a fast-paced environment
• Ability to navigate and switch between multiple systems efficiently
• Strong communication and interpersonal skills
• Knowledge of community resources and healthcare care transitions is a plus
• Experience working with chronic or palliative care populations preferred

Skills & Competencies

• Care coordination and case management
• Time management and prioritization
• Attention to detail and documentation accuracy
• Problem-solving and critical thinking
• Patient advocacy and support
• Technical proficiency with healthcare software systems

Starting Pay Rate $18.00 per hour

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. 
• Paid Time Off
• Paid Office Holidays 

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.