SVP, Partner Relations

Ensemble Travel Group is a leading travel agency consortium of top-tier agencies throughout the U.S. and Canada that was established in 1968. Acquired by Navigatr Group in June 2022, Ensemble provides members with access to exclusive offers, unique hosted tours, partnerships and superior marketing opportunities with best-in-class suppliers, and proprietary travel platforms such as ADX that offers agents instant commission visibility, one click insurance and more to improve efficiencies and earnings. Ensemble maintains offices in Toronto and New York.

Ensemble is seeking a dynamic and visionary Senior Vice President, Partner Relations to lead our preferred partner strategy and elevate our supplier relationships. This executive-level role is responsible for overseeing the full lifecycle of our partner portfolio, driving innovation, and delivering exceptional value to both Ensemble members and our supplier network.

The ideal candidate is a relationship-driven leader who combines deep industry expertise with strategic foresight and business acumen. Reporting directly to the President, the SVP will shape and evolve our partner relations strategy, lead a high-performing team, and foster cross-functional alignment across the organization.

Key Responsibilities

• Strategic Leadership: Define and execute the long-term vision for Ensemble’s partner relations, ensuring alignment with broader organizational goals and member value creation.

• Team Development: Lead, mentor, and grow a results-oriented team of partner relations professionals, fostering accountability, innovation, and professional development.

• Partner Optimization: Drive value through strategic partner segmentation, tiering, and revenue management, with a focus on increasing program adoption and performance.

• Cross-Functional Collaboration: Work closely with internal teams—including marketing, member engagement, product, and finance—to ensure program alignment and operational excellence.

• Process & Program Innovation: Streamline business processes and bring new ideas to the table to enhance program design, rollout, and member impact.

• Stakeholder Engagement: Cultivate and maintain strong, trusted relationships with key supplier partners and Ensemble members.

• Industry Representation: Represent Ensemble at industry events and forums, promoting our brand and forging new opportunities for strategic growth.

What You Bring

• Minimum 5 years of experience in contract negotiation and strategic partnerships within the travel industry

• Proven success in change management and leading through transformation

• Deep industry connections and credibility with key travel suppliers

• Demonstrated ability to develop and execute partner strategies and programs

• Strong analytical, problem-solving, and decision-making skills

• Experience driving cross-functional initiatives and aligning diverse stakeholders

• Proven leadership capabilities, including coaching and team development

• Excellent communication and presentation skills, with the ability to engage at all organizational levels

• Ability to thrive in a fast-paced, evolving environment and manage multiple priorities

• High emotional intelligence, collaborative spirit, and a kind, people-first mindset

Why Join Ensemble?

We’re a fast-growing, technology-driven travel organization reimagining how agencies succeed in a digital world. We believe in empowering our team with the tools, autonomy, and support to drive change and create meaningful impact.

At Ensemble, you’ll find a culture of innovation and continuous learning. A collaborative, low-ego team that values trust, accountability, and transparency. The opportunity to shape the future of an industry we’re deeply passionate about. You’ll thrive here if you excel in fast-paced, KPI-driven environments, are comfortable navigating ambiguity with confidence, are adaptable, iterative, and unafraid to test and pivot, lead with humility and collaborate with intention, and value accountability and take pride in results.

We thank all candidates for their interest however only those selected for an interview will be contacted.