Senior Product Manager, Platform

About Enterpret 

Enterpret is at the forefront of AI-native applications, unlocking the power of customer feedback for businesses. We centralize feedback from every channel and transform it into actionable insights that drive customer-centric decisions for teams at the world's leading companies like Perplexity, Notion, Canva, and Figma. Backed by investors such as Kleiner Perkins and Peak XV, we're redefining how businesses understand and act on the voice of their customers.

Read more about our team, core values, and operating principles here.

About the Role

Enterpret is looking for a Senior Product Manager to lead our Platform pillar—the foundational layer that powers everything we build. From ingesting billions of data points to serving AI-powered insights in milliseconds, the platform is where reliability, scale, and developer experience meet.

This pillar encompasses our proprietary Knowledge Graph, Adaptive Taxonomy engine, data ingestion pipelines, AI/ML infrastructure, internal APIs, and developer experience. Your north star: build a platform that’s blazing fast, secure, and scalable—while remaining delightfully easy to build on.

If you thrive at the intersection of infrastructure and product, and love transforming deep technical systems into intuitive, high-leverage tools for engineers and customers, this role is built for you.

What You’ll Do

• Define and lead the vision, strategy, and roadmap for Enterpret’s core platform—including data infra, ML infra, internal APIs, AI tooling, security, and developer experience.
• Deliver a performant and reliable platform that enables near real-time insights for customers and high-velocity shipping for internal teams.
• Drive architectural decisions in close collaboration with engineering to scale performance, reliability, cost-efficiency, and security.
• Align across product teams—map platform needs and dependencies, and ensure the platform remains a force multiplier for product velocity.
• Translate complex infra concepts into clear, actionable product requirements, and launch incrementally while tracking key metrics like latency, reliability, scalability, and developer velocity.
• Invest in the developer experience—improving observability, tooling, documentation, and internal APIs to help Enterpret engineers ship faster and safer.
• Champion a platform-as-a-product mindset—evangelize platform capabilities across teams, and ensure shared services are intuitive, adopted, and measurable.

What It Takes

• A minimum 7 years of product management experience, including at least 3 years owning platform, infrastructure, data, or developer-facing products in a B2B SaaS environment.
• Strong technical foundation—able to debate distributed systems trade-offs, data architecture, cloud infra, and API design with engineering teams.
• A history of delivering scalable, high-availability platforms that materially move business and customer outcomes.
• Clear, confident communicator—you distill technical complexity into clarity for engineers, product teams, and execs alike.
• Operate well in fast-paced, ambiguous environments—startup or zero-to-one experience is a strong plus.
• Bonus: Familiarity with data governance, security/compliance, or large-scale AI/ML pipelines.

Why Enterpret?

• Growth Path: As our first dedicated platform PM, you’ll have the opportunity to scale this pillar from the ground up—driving technical excellence and influencing how we build across the company.
• Trusted by Leaders: Our customers include product-first companies like Notion, Canva, Figma, Descript, Perplexity and more.
• High Leverage Role: You’ll work on systems that touch every team and product at Enterpret—improving internal velocity and customer outcomes at scale.
• True Ownership: Own critical platform decisions from strategy to execution, and collaborate closely with our founding team and engineering leadership.
• Experiment + Ship Fast: Operate in a culture that values speed, pragmatism, and measurable impact.
• Well-Rewarded: Competitive compensation, meaningful equity, and a remote-friendly, flexible workstyle.

If you’re excited to define how a modern AI-native platform should scale, power, and accelerate product development—come build with us at Enterpret.

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.